thanks for the nice review! You (Nicole, Rita and Helmut) are also very nice guests, always so friendly and accommodating. I especially appreciate Rita's help in the morning after i hurriedly leave for work. You and Rita are great ladies. Have a very good future. All the bests~
Muchas gracias por la revisión agradable. Usted es una mujer de corazón muy amable! He disfrutado su estancia en mi casa porque tú y Gustavo está invitado muy civilizado y bien educado. Ten una buena vida! (= Thank you so much for the nice review. You are a very kind hearted lady! I enjoyed your staying at my house because you and Gustavo are very civilized and well mannered guest. Have a good life!)
I didn't know Roger's feet was size 13 until after he left the next morning. When he checked in, he didn't tell me about the size and I am not a psychic. How do I know guest's feet size if I am not told? Since I host various guests, I have slippers of many sizes, even kids' size. If he asked bigger one, why would I not give him a bigger one? Because he didn't ask further at that moment (maybe he was already angry inside?) and I thought it was ok. And my house is not a prison. If people don't want to wear anything, they don't need to, because they are in their own room which means nobody is under surveillance. Anyway, after I got complaints from him, I felt sorry for his inconvenience. I offered him the return of his fee because I didn't want any profit from complaining guest. He didn't respond to my offer and left a quite negative review. For that, I am sorry for myself because I never had any complaints nor negative reviews from my guests in the past. By reading the reviews written by his previous hosts, I think Roger must be a nice guest. However the chemistry with this nice guest (Roger) and me (host) didn't work very well this time. And I am sorry for that as well, and I don't know why he doesn't take my offer of returning his fee.
Je crois que c'est la vie!