Dear Aliz, I'm very sorry that you had some inconvenience during your stay. It's a bit sad that you did not communicate these issues to me upon arrival, even though I wrote you a message asking if everything was fine. And it's even more disappointing that you are writing it in your review. When I notified you that I will be absent during your stay, you still had 2 weeks time to cancel your booking and to find another accommodation. I value all my guests and try to make them comfortable. I fully understand that you felt annoyed when my friends reminded you of the house rules, but this is a usual thing. They are taking the responsibility of the flat while I'm absent. Please don't foget that people are different and please don't take it personally.And yes, airbnb is not perfect. It is an evolving service. I hope that in the future it will be getting safer and safer, so that we can accept requests without worrying to much.