I am very sorry to read this response. We were aware that the toilet had blocked, then unblocked it and came back to the room to get changed before returning to clean up the bathroom and remove the wet towel. When we went back to do so we had believed that someone else was in there having a shower (just as you had believed one of us was) this is why we left without mentioning it. We had thought that everything was fine. We are very sorry about this misunderstanding and are even more sorry to think we left you with the impression that we would not have told you about the situation. It truly was an honest misunderstanding.