Its unfortunate that Adam and his family didn't fully enjoy my house like most of my guests do, I realize that sometimes guests and homes are a mismatch, and I feel this was the case with Adam. The narrow winding Highway that Adam is referring to that my house is nestled under is the WORLD Famous and greatly loved, historic highway 1!
The first person in Adams party that I met started immediately complaining about the highway, my driveway,and how upset she was about the drive to get to my house. I could feel that this person was not happy, so I politely offered to Fully refund all the money for the rental on the spot if they were not happy? right away another person from the group entered the conversation and said very strongly that they all were very happy and they indeed wanted to stay and also how beautiful my house was? I didn't have a good feeling about the situation at this point, but decided to go ahead with the rental. I tried to be very informative and kind about the house due to my house being off the grid, on spring water, and on a cliff! Adam himself was not at the meet and greet with his other family members so i didn't really get a chance to talk to him much, but I tried several times to contact him with no response? in his defense, the cell reception was probably unstable and I bet he received many of my messages right in a row when he came into range. I also left Adam several messages telling him that I was going to put him on the battery system that gives uninterrupted power all night for his and his family's comfort. Im sorry that this was such a bother to his group especially since I was just trying to be helpful! I list VERY clearly in my house description that I will be fueling the generator and will be making sure that its running correctly for my guests comfort. Im sorry that this situation was a mismatch, and Adam and his party were not completely happy. Perhaps next time he can find a house that suits him and his family better! perhaps one that doesn't require driving on a windy ocean highway to get to?