Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Melanie has completed online and offline ID verification.
Learn more »
Melanie and Diego were mostly friendly and polite guests, however during their short stay we noticed behavior we found slightly rude (arriving 2h late at the pick up without notifying us while our staff was waiting, leaving the dinner table while dinner is served, no interest or empathy with our way of life off the grid,...). If they would have communicated their frustrations during their short stay, we would have been able to make their stay more enjoyable. This behavior was only explained in their opinionated review after they had left. Many of the issues they raised, are clearly mentioned in our advert to make potential guests aware about the whole experience. We are very sorry that their overall experience was not what they were looking for.
A very sweet couple that fell in love with our Rancho and the West Coast of Costa Rica. They enjoyed a lot their stay and will be back soon! Everything was left in great shape, thanks for taking such good care!.
Pura Vida Marta& Douglas.