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Lovely guest! A pleasure to host and would recommend her highly!
Since this techno-age gives us the ability to make more informed choices than ever, and well, this site relies quite heavily upon references, I felt I had to step up and share a story about LAURA that should give everyone that peace of mind that you just might be looking for...
Twas the Saturday night before Christmas as I rushed to the UPS store in Santa Monica, California to ship one box of presents back east to my families home in Charlotte, N.C.
Sounds pretty routine if not last minute, but UPS assured me (and plenty of others in line) that my package would arrive at my parents house in Charlotte, "no problem", on Christmas Eve!
So, I paid the hefty amount (170 plus dollars) to the brown shirted clerk, and with everything I had to do before I left town, I still walked out the store feeling like the pricey decision was well worth it.
CUT TO: It's Christmas Eve… and I'm sitting on my mom's couch in Charlotte, N.C. - twirling my thumbs, and there's no UPS package! In fact, there wasn't any tracking of it anywhere to be found on the UPS site!
To make a long story shorter… I did all the typical things like pacing back and forth to the doorstep, phoning customer service to Googling headlines like: "UPS packages running late this year…" OUCH!
Soon my frustrations turned to anger, and I wanted to SCROOGE the next "brown shirt" I could get my hands on, but hey, it was Christmas… so my anger finally cooled into the acceptance that my parents and family were going to be without this year… and my ego… err I mean - presents that I'd spent all that money, time and - mind you - some really special effort to pick out for them was all just going to be heresy come tomorrow. Hey, I'm a guy that doesn't like to shop. :)
So, Christmas day goes by, and I decided that I would pick my UPS battle back up on the 26th when things would be back online… But before I knew it… I got this email from the store where I bought all the items = telling me = "someone in Washington has your box"!
Unbelievably, the company where I bought the goods forwarded this email from the "one and only" - LAURA! Basically saying - Laura reached out to the company via email (which was the only tracking information available in the box) and gave her contact info over in hopes that someone would respond back. (For all you investigator types out there: Her daughter was in line beside me at the UPS store in Santa Monica doing the same shipping thing I was, and her (additional) Washington shipping label got accidentally put on my box)
Back in Charlotte, I said a little prayer, took a breath, and dialed that Washington phone number, and then... the friendliest, most kindest person you could ever have wanted something like this to have happened with - answered the phone.
LAURA quickly understood what I must have been going through on the other end of all this, and basically took it upon herself and repackaged the box, drove it back down her hill to her local UPS store so it could then be overnighted to me NEXT DAY AIR to Charlotte!
People, I'm here to tell you - there ARE STILL good and decent people out there in the world.
And LAURA is definitely one of them. If not, one of a kind!
Random acts of kindness DO happen, and we all should continue to pay it forward like LAURA does to keep this hectic, challenging and sometimes downright depressing world we live in a bit more enjoyable.
Listen, LAURA not only saved my family's Christmas (relatively speaking), but I would guarantee that if anyone were to ever stay at her place - she would roll out the heartfelt, warm and red carpet for you! Character is everything, and LAURA proved that in spades!
And if that's not enough, when my mom opened the box in Charlotte, LAURA had taken it upon herself and went OVERBOARD to include some of her hometown Washington goodies for all of us to enjoy along with my (now measly) presents. You see, my tangible, sparkly gifts that we get so wrapped up around Christmas over - were crushed and outweighed by Laura's kindness and simple virtue!
Sure, I may not have stayed at Laura's place, but you see, I already know the most important part that can make or break your whole AirBnB decision in the first place -
And that is - if this host - LAURA - obviously cares enough about some complete strangers and treat them like her own family, and go out of her way and do what she did for me without even expecting anything in return...then don't you think your peace of mind has hit the AirBnB-Jackpot?!
So relax, take that much needed trip, and know that you'll be well taken care of with LAURA.
Many thanks again Laura… :)