im currently moving to the bay area i work for (website hidden)
Michael trashed the apartment with garbage, personal files, rotting food, smoking and junk. The sinks were clogged everything was left open including the freezer and front door. And he took the keys with him. He showed no respect to the property, rules. I would stronger discourage anyone renting to him. Michael Crandall is trouble. Read Dan's review if you don't believe me
Guest did not vacate apartment and stayed extra day without approval. Apartment left filthy, smoked in the non smoking home, stole mail left for residents at the front mailboxes, stole keys and swent through all personal items.
WARNING!!!! DO NOT RENT TO MICHAEL CRANDALL!!!! DISREGARD MY OTHER TWO REVIEWS!!!!!
Where do we start. Michael has rented from us two other times. In fact we gave him two great reviews as the other two times were without incident. We got a weird vibe from him and went to the apartment to check it out on this last stay. What happened next was quite alarming:
1)He checked out and took our keys and garage door opener with him. No big deal as mistakes happen, we got ahold of him and told him that we needed them returned immediately. He said he was in bayshore , and would return them in 15 minutes. 1 hour later he still had not returned. After waiting for 1 hour, I called him and he told me it would be another 40 minutes. We had to be in the east bay and due to #2 did not feel comfortable with him having access to our building
2)We found the apartment in a state of disarray. Our dining room chairs were left outside overnight and ruined. boxes of junk were and trash were stashed all over the house, it was very strange. Random clothes and shoes were left. It was just a weird scene. Then my wife found a heroin needle on top of the dvd player. A FREAKING HEROIN NEEDLE! Seriously. I took pictures and sent to law enforcement friends who had experience in these matters to make sure it was not something else. The brown content inside was indeed heroin. I confronted Michael on this and he admitted that it was someone elses who he had to kick out of the building the night before. Good thing I found this as the next couple staying in the building had a 4 year old and god forbid a child had stuck themselves with these hard drugs. I was completely disgusted at this point. Who does stuff like this in someone else house???????????
3. Three days ago I got our Direct TV bill and had $90 worth of Payperview from his apartment, he failed to disclose this to me or offer to reimburse us for this cost. Movies included 4 adult entertainment movies for $10.99 each. I have now made it so that you cannot order payperview from our house because of this guy.
Overall I have had over 100 guests and Michael set the bar as the worst airbnb guest I have had to date. I would never ever rent to him ever again and hope airbnb kicks him off the site. We have never felt so violated and disrespected by a guest.
Round 2, Again Michael was a great guest. We love having him as a guest and look forward to any and all future stays he has with us!
Michael was a great airbnb guest! We highly recommend her to all airbnb hosts!!