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This guest’s expectations were not met. He made assumptions about what we provided at our property that were not based on anything that was included in our listing and then was unhappy with his choice for accommodations
Actually we had no idea he was unhappy until after he returned home and wrote us. It would have been much more helpful to contact us before reserving our property so we could address any of those assumptions and later, if he chose to stay with us, to communicate with us during his stay.
What is most disturbing was his one communication with us in which he notified us of what his negative review would look like if we did not meet his demand for a refund of almost 50% of the cost of his stay!
A great couple in for an overnight visit. They were friendly, communicated their travel plans and arrival time, respected the house rules, and took great care of the apartment. They are welcome back anytime.
Nice and easy going guest. Clean and tidy. Recommended !!
It was a pleasure to meet and accommodate Jerry and his wife! Very friendly and polite couple. We had a great communication before and during their stay. They are always welcome to come again!