Quiet, tidy and respectful traveller, Highly educated professional working in the pharmaceutical industry. Based in the US, but travels for work in Switzerland. Avid traveller
Llorente was the perfect guest, very nice, communicative and friendly. He took care of everything. Thank you!
Llorente was a polite and friendly guest. pleasure hosting you. thank you
Thank you for Llorente's suggestions to improve our service. All have been noted. He left the unit very clean as if it was his own home. Would love to welcome him again in any of our properties. Highly recommended tenant!
Llorente was a wonderful guest! I did not get to meet him in person, as I was out of the country.. But my sister & helper have told me that he was a really nice person, kind & understanding! :)
It would be a pleasure to host him again! :)
Llorente was very understanding as we experienced technical problems from our internet provider. They were great guests : respectful in communicating and with the unit. Highly recommended.
Llorente stayed on two separate occasions in the unit. He kept it tidy and orderly.
Just as feedback on some points though,
(1) On check in/out: These are stated in the profile, that guests have to bear in mind, agreed when booking, and there's a valid reason for this that had already been disclosed. I understand that as a traveller, timings could be subject to changes, but on our part too, we are not running a hotel service to be on standby and that we are not doing this full time.
Timings will be more flexible from next month onwards. But, requests such as abruptly changing check in time at 3:00AM can be very unreasonable!
(2) On orienting the unit & amenities: I didn't realize this, and he could have informed me, to possibly ask someone else to help on. It could have been different though if I was around. But, everything in the unit and property are straight-forward enough to get on with. And, as previously communicated and regularly cautioned, never hesitate to ask!
For example, the broadband internet has just been connected, that the caretaker doesn’t know how to use at all yet; hot water has to be switched ON from the mains easily located inside the unit, etc.
(3) Leaving without doing a proper check out audit can be improper and impolite, as this has not been agreed earlier on.
Llorente was a pleasant and courteous guest, and a pleasure to host.