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As this is a resort, typical reception services were available along with after hours / late check in. There was nothing special in the welcome. Nice pool, good parking and close to the beach. Everything was clean and a full book describing services at the resort was available. There was no free wifi that we were able to access so that was a disappointment for international travellers. I never met Heidi.
We had a great stay in the apartment! It was very clean and really cozy... We felt like home so we would definetly stay there again!
Great apartment, exactly as described. Couldn't recommend Reef Club more, close to shops and restaurants and only a few minutes walk to 4 mile beach. Great value.
Very quiet, bed verrrrrry soft, we were changed to another room without a problem. Room as in pictures. Good AC, easy walk to town, great pool, great value. Thanks for having us!
We received a very warm welcome by the resort staff.
Pleasantly surprised at the nice rooms and grounds including pool Daniel was very helpful letting us in after hours and front desk staff had great restaurant suggestions
We loved our stay Port Douglas, the apartment had everything we needed. It was in a great location and messages were responded to promptly. Heidi gave good instructions to accommodate our late check in and was very helpful. Would definitely recommend
Heidi's place was comfortable and conveniently located. It was clean, well organized and we had all we needed for our short stay during the off season.
As soon as we arrived there was a lady at the reception who greeted us and gave us the keys, so the check-in process was quick and smooth. All necessary infos can be found inside the apartment (such as rules of the resort, map of the town and all the activities that can be done in the area) and if you need to book a tour the reception can do that for you. In the basement there is a private parking for guests which was handy as we had hired a car. The apartment was clean and tidy with a nice balcony to enjoy. Only downturn, as the apartment is facing a fairly high traffic road, it can results a bit noisy. A part from that I would definitely recommend a stay in this place. It's a walking stone throw to Four miles beach and the main shopping street it's less than 5 minute drive. Overall very satisfied.
We stayed only 2 nights because of very bad weather conditions (cyclone) that obliged us to change our plans.
Nice and large apartment, well equipped although dishes and flatware of poor quality. Pool and outside BBQ enjoyable.
Not too far from Port Douglas but you still need a car to get there and around. Parking in the basement is a plus.
Note that this is a small resort operated by a company, not a private individual. Receptionist welcoming and attentive although not reactive. A bit angry at her because she intentionally mislead us : she firmly told us that we couldn't change nor cancel the location after having checked in, in spite of the cancellation policy stated on Airbnb website (we wanted to leave immediately after our arrival because of the cyclone). Luckily I double checked the cancellation policy and we could finally leave 2 days later, otherwise we would have been forced to stay there under terrible weather conditions, which would have ruined our holidays.