We are so happy that you and your family had a wonderful Christmas Holiday during your stay! We welcome you to get your cabin booked for next Christmas.
Meanwhile we will check out the loud pipes and see if we can quiet them down!
Thanks So Much
I'm glad to hear you had a great stay with us. We do apologize for the inconvenience you had with the towels. We normally have 12 towels at Bear Family and guests can get more towels upon request. We have stopped putting extra towels because people tend to steal them. I hope we can make your trip even better next time, and also give you additional towels. Once again, our apologies if your wants could not be met.