My Pleasure Bruno. You folks are welcome anytime. It is always very exciting to get snow there, it so peaceful and beautiful. Thank you again for staying with us. We will look forward for your next stay.
Hi Clare, Thank you so much for the wonderful review. We do love the serenity and the quietness in the mountains. Lady Bugs and Stink bugs are normal during this time of the year. As explained in the cabin , the lady bug helps in controlling diseases in trees like apples and pecans. Again thank you for your visit and we will look forward for your next stay.
Caitlin , thanks so much for pointing out the amenities in the cabin. We always work hard to keep it clean, everything is up and running and in good condition for our guests and for my family when we go on vacation. Signing the contract and agreeing on house rules is a basic procedure for all private cabin owners or even cabin companies. Simply you are welcome in my cabin if you are going to take care of it and leave it the way that you found it. Leaving a huge 2 spots of oil; 8 feet by 5 feet each; in my cabin drive way in unacceptable . Your family was aware of the problem since you checked in, and though didn't care if it damaged my driveway . The amount of oil that was spilled on my property isn't normal wear and tear.
I'm sorry that you felt that way about my hospitality , but I think I accommodated you folks the best I could.
Ashley, I'm glad that you enjoyed our cabin as well as your vacation, the amenities, the comfort , the convenience , adding to that the quietness and the serenity of the mountains. I apologize if the OUTSIDE security cameras bothered you. As it was mentioned in the agreement, and the outside signs, that the property is being monitored 24 hours by surveillance cameras outside the cabin. For the convenience of our guests , we don't have an office where you have to stop and pick up the keys, but rather use your own code to access the cabin. And just like any other hotels , swimming pool areas, they are monitored by cameras.
And yes we do refer to the recorded tapes if any of the guests caused damages or abused our property. We experienced in the past guests bringing animals even though pets aren't allowed by guests in the cabin.
We will keep monitoring the outside area of the cabin by surveillance cameras for security and protection of our cabins.
Again thank you so much for staying in our cabin and I wish you would come back again.
David and Gloria
Thank you guys, I'm glad that you liked the cabin. I wished that you stay longer as the cabin was rented the rest of the month. May be next time you reserve a spot early. Thanks for choosing Eagles Haven.