Hi Veronique, if you read my review again you will note that I did NOT say anything about the lack of a printer or telephone. I asked you if you had a printer, you did not and I left it at that. My printer needs were adequately taken care of the next day by a conference attendee who was staying in a hotel. Also, I full expected to pay you for the ONE page! that I needed to print! The telephone situation was one that is to be expected if you publish your number. I had NOT asked my travel companion to phone me and ONLY gave him your PUBLISHED numbers for emergency purposes however, I did not explicitly say that to him but thought he would understand.