Hi, we didn't stain or dirty anything in your apartment. We left the plate out on the bench for it to dry after washing it and that detail alone does not justify such a negative review. This leads me to believe that you have a cold attitude towards us for reasons unknown and I hope your future guests will not experience such unwelcoming and unhelpful behaviour that we received. You were defensive and rude when we kindly asked if laundry detergent was available in the apartment. Also, we paid a cleaning fee so we expect to receive the services we paid for. This includes the cleaning of the towels you provided us. It is ridiculous and misleading to assume that your guests will clean the towels when you ask us to pay a cleaning fee.