Arty, musical Dublin city dwellers, friendly, hospitable, and able to put you in touch with all the right things to do and places to go. We love travelling, meeting people and welcoming new faces to Dublin and Ireland. We hope to welcome you soon.
Thanks Philip, it was really nice to have you to stay, and thanks for looking after the place so well for me. Wishing you all the best in the next leg of your adventures, and you're welcome anytime here in Dublin.
I was very sorry to hear about Anne's issues with the listing, and that her experiences were less than positive. My priority is, always, that my guests have as good an experience as possible whilst staying with me, and if they have any problems, that I am able to help rectify them to the best of my ability, as soon as possible. I have also tried to be as clear and frank as possible with guests about what they can expect, as my vistiors. I have thanked Anne for her feedback, and have unreservedly offered her a full refund. Unfortunately, Anne did not contact me at all during her stay to voice her concerns, furthermore, she herself remained very hard to contact (via email, text, phone call) during her stay, which, unfortunately meant that I had no opportunity to hear or address her concerns or feedback whilst she was present, as my guest, and which would have enabled me to do something about it at the time, which I would of course have preferred,.
Regarding her issues, unfortunately, as the listing is a self-contained room in a large Georgian house, I am only able to control the actual space itself which is maintained to the highest standards of cleanliness & with guests' comfort ever in mind. I am not, however, able to be responsible for the whole building, of which guests need to walk through the hall and up the stairs to get to the room (these also are professionally cleaned before each guest arrives, though they are under restoration) I tried to be as clear as possible in the listing description about the rest of the building, which is under renovation and not up to the same standard as the space itself, as it is being worked on constantly, and I’m sorry that this did not meet with approval. Also, as the bathroom is shared with other people living in the house, there is sometimes the risk that other house dwellers do not leave things as clean as guests would prefer. I have since communicated this issue to them, and sincerely apologise to Anne about this. I also understand that people have severe animal allergies, and am very sorry to hear that cats being in the building may have caused problems for Anne's party. I have amended the description to avoid any problems in the future, though please note that animals never go into the room itself, though I understand how severe animal allergies can be, and that it is important to mention this. All in all, I’m sorry that this guest was not 100% happy with her stay and experience with me, and await her reply and details so that I can, without hesitation, refund her.
Hi Agnes, it was a great pleasure hosting you and Marine, and we were delighted that you returned for a second visit! I am happy to tell you that the bathroom now has a brand new shower head :), and that Missglue also sends her best wishes! So glad to hear that you had such a nice time in Ireland, hope Paris is treating you well. All best wishes, Imy