I am sorry you didn't like the bed and couch in the unit I switched you too. I have since had the couch professionally cleaned and changed the mattress on the bed so it should be more comfortable. I know the summer season brings a lot of young international visitors to this complex and it can be a little noisy, but it quiets down and is way more peaceful the rest of the year.
I am very sorry to have had to cancel. This was actually a friend's listing that I had on our profile so I had no choice in the matter. I have never had to cancel on short notice on one of my guests in my properties and strive to make sure I follow through on every booking I accept.
I am sorry your phone's didn't work well. My Verizon phone works fine in the apartment, but admittedly has less than full bars. We also have fast wifi set up so as soon as you log in from your phone everything is fast. I like to take calls on the patio where the signal is a little stronger.