Sara was quick in responding to our arrival text. She sent Mr. Lucas to greet us by the apt! Unlike what I have read in the previous review, Sara didn't respond to my request as to have someone meet us at the train or bus station. Sara didn't respond to multiple email that I sent. The apt is hard to find, do google street view cause there is no street name on the alley. The apt itself is OK, not spectacular, no air condition but has ceiling fans. The two twin beds are not comfortable, everything else is OK.