This was a very unfortunate review to receive from Celia (especially considering it was all quite the opposite from my end, if you view her page, I left a lovely review!). My apartment is about 500 square feet and she was sleeping directly on the opposite wall of the kitchen...so I'm a little unsure how I could have shown her how to navigate through it. As for these many questions she had that I was supposed to have answers for~ she didn't ask any questions?? Lol. How am I supposed to answer questions that were never asked? This is what cellphones and emails are for when people are not around. She never emailed me, called me or texted me with questions (which I am always happy to provide as you can see from the previous reviews).
I am usually in and out of my apartment because I have a very busy job and an active social life. I would think that me not being around a lot would be a positive thing because since it is a shared space, it would be nice to have the place all to yourself. Whenever we did interact, I found Celia to be extremely lovely and very nice.
There was never 1 complaint from Celia as to the temperature of the apartment. Before I comment on this further, it is V E R Y C L E A R L Y listed in my house manual (this is why I tell EVERYONE to read it thoroughly) that I cannot control the temperature of the apartment. It states that if they are warm, they can either ask me to open a window or feel free to open it themselves. She read the house manual and she knew this. Since she came during the fall at a time when the weather can go from 70 degrees to 40 degrees in 1 night, I have a fan right on my desk. She never asked to turn it on and never did so herself.
Just to add further to this negative review I must add that I put a lot of useful information (about the space, the area and NYC in general) right in my house manual. I tell all of my guests to read it even after they book my space (incase they don't see it in the listing) to cut down on the amount of questions, concerns and anxiety they may have about coming into a foreign environment. It is a nice tool for my guests to feel warm and welcome.