Unfortunately there was an issue with the gas hot water. Initially our local host Fairoa thought this was due the batteries in the unit. He replaced these and a few days later the problem arose again. He arranged for a plumber to check the unit at 8pm one night at a time that was to suit the guests. We were advised there was no problem with the gas hot water unit and the problem was due to the low water pressure on the Island due to no rain and increased visitor numbers. During the process our local host explained this to our guests which has not been reflected in this review. Our subsequent guests have had no problem due to the recent rainfall. Unfortunately we cannot control these external factors however an email from the guest stated that they were expecting the same standards as the UK and NZ . The infrastructure in Rarotonga is limited and not like NZ or the UK. 2) dogs are an issue ALL around the Island and this can vary depending what is happening in the neighbourhood. It is unfortunate and we hope the dog control improves.