Response from Gabrielle:
For the first days, we gave you a big room because we had it available and we wanted you and your friends to feel comfortable. After that we had a booking, and we need it the room because is the ONLY room with 5 beds we have. And a family with 3 kids were waiting for you to come to change the rooms. We coudln`t reach you, so the cleaning lady moved your things. It was not something meant to make you uncomfortable and we did apologised for it many times.
The area, is the CENTER of Athens, the central police station is 2 blocks away. maybe it looks a big dramatic for somebody that is not used with life in big cities, but let`s be honest: did you had any kind of problems? Really now!
The "bugs" you say, there were flyes coming from the balcony, we could help if you were telling us about it, nothing to do with the blankets.
The hot water, we explained that we work on solar system and if there is no sun out all you have to do is tell to reception to open the electric system. That easy!
Also I have to remind you the price you payed, for the price of a coffee you got a room, clean shits, wi-fi and if you were not so determined to point all the "bad" , you could discover that actually we are nice people willing to help our guests to have a nice staying.