Response from Id:
Peter arrived at our facilities at 11:44pm saturday night with a young lady. When he arrived, he was shown a room in a suit, which was what he booked and paid for, but he said the entire suite is what he liked. We then inform him that there is $30 defference between a room and the entire suit which was what he paid for. He was also asked for photo I D, $200 refundable security deposit plus one time cleaning fee for a reservation less than 3\nights minimum. All these are clearly posted on the first paragraph of our listings. At this point, Mr. Wonder became very furious, he said he was not going to provide any I D. card, pay any security deposit, any additional money and proceeded to accuse us of trying to steel and extort money from him. He then said he was no longer willing to stay and asked for a cash refund for his reservation and threatened to have us investigated, write a bad review on us and refused to leave unless he got a cash refund. We advised mr. Wonder to contact Airbnb and discuss refund policy. Mr. Wonder became very beligerant and started to raise his voice, abusive and basically refused to leave untill he got a cash refund. After all efforts to get mr. Wonder to calm down failed, we then informed him that we will have to call the police if he failed to comply or leave. We always try to accommodate our guests' needs and make their stay and expirence as pleasant and confortable as much as possible. However, every now and then, we get some guests like mr. Wonder whom no matter how much you try, they are just totally inpossible to please. Our house rules are put in place for the protection and security of all our guests and their properties and our selves. Mr. Wonder is not a good person to host and he is no longer welcome in our facily and do not reccoment him to any Airbnb hosts.