We're testing a new cleaning service that's available for hosts living in selected neighborhoods of San Francisco, New York City, Los Angeles, and London. This service is currently limited to the locations listed above.
During the trial, hosts will have the opportunity to set up recurring, professional cleaning appointments for their space. This service is meant to provide hosts with an affordable, easy to schedule, cleaning option to help them better prepare their space for guest arrivals.
Cleanings are arranged by Handy, a company experienced in connecting people with cleaning professionals. This third-party partner interviews each of their cleaners, who also complete a background check.
If you've been notified that you're able to to participate in the cleaning service pilot and would like to get started, log in to your Airbnb account and go to Your Listings > Manage Listings > Cleaning.
Once you select your cleaning and schedule preferences, we'll forward your request, listing information, and address to Handy. Keep in mind that you'll need to fill out and save your preferences before you can schedule your first cleaning.
If you have any questions or feedback regarding Handy's cleaning service, please email firstname.lastname@example.org. For London, please email airbnbUK@handy.com.