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- Full refund 1 day prior to arrival, except fees
- Full refund 5 days prior to arrival, except fees
- 50% refund up until 1 week prior to arrival, except fees
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Bed & Breakfast
Riad Shambala is exquisite and serene; yet in the heart of the Marrakech Medina. Everything is lovely. The elegant decor and true Moroccan food and hospitality. I would highly recommend this Riad and will stay again(URL HIDDEN)woman traveling alone here, the security is impeccable; subtle yet strong. The staff indisputably offers the highest quality of care and service I've experienced; equal to that of the Aman Family of resorts. The General Manager, Mohamed Bigan, is exquisitely servicing, most very kind and helpful. Mouhsen, during the evening and throughout the night, is ever reliable, most kind and helpful. My gratitude to everyone here. Carlos, you have a top team working for you at the Riad Shambala.RebeccaSeptember 2013
Thank you Carlos, you certainly made a gorgeous retreat and your heart really shows in the many small touches. We were beyond delighted with Riad Shambala. From this first moment's impression of welcoming tea and goodies, we were delighted by the riad and its amazing staff. English, Spanish, Arabic, French-speaking staff make is so easy to ask questions. We had a dietary restriction that they handled with ease after just 1 explanation. Mohammed, the day manager, is a dear, just THE nicest person. He was so helpful in helping us find our way through the souks and find the best spices, rugs, oils and so on. I had long booked this before stumbling on the tons of positive reviews on another website. Moushein, the night manager, helped get us food several times, and was always there with a smile. Hakima and Ilham were so kind to us, warm loving women. We miss them all already!KarlaMay 2014
Bed & Breakfast
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