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Tuscan villa in the Chianti hills

Entire home/apt
14 Guests
5 Bedrooms
10 Beds

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$209
Per Night
Per Month
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About this listing

An authentic experience into the Tuscan countriside with all the comforts like a private swimming pool, jacuzzi, free wifi connection.
Ideal for group of people that want to relax and enjoy the Tuscan beauties like Florence, Siena or Cortona.

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The Space
Room type: Entire home/apt
Bedrooms: 5
Bathrooms: 3
Beds: 10
Check Out: 10:00 AM

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $170
Monthly Price: $5313 /month
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
3 nights minimum stay.
From May 7 - Sep 24, 2016 the minimum stay is 7 nights.

38 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
July 2015

July 2015
Matteo
Response from Matteo:

Dear Margaret,

I’m not used to reply to my guests review, and also this time i thought about it several times before replying, but this time i have to.

From your review i get aware about a feeling that you never communicate to me during your staying….i use to ask frequently if everything is ok to my guests and is very disappointing on my side to receive good feedback personally and then to receive a review like yours.

I’m sorry for your troubles during the beginning of your stay but i don’t think to be responsable of it: you guessed to find things that i never told to provide, neither to you or to any other guest.
I worked to satisfy all your expressed requests, including the 2 baby cots and baby chairs that i provided in the villa, and if you would have asked me to buy some basicall stuff for your arrival, i would have been glad to do it for you...But you didn’t. So you have to blame yourself because you didn’t managed properly the situation, not me.
I don’t think that is right to be judged on the base of unexpressed personal and subjective expectations, it doesn’t work in this way.

I’m not trying to justify with you (as i told before i don’t think to have to) but i want only to get on objective perspective to the ones that will read your review.

Ciao.
M

July 2015

June 2015

June 2015

May 2015

May 2015

May 2015

About the Host, Matteo

Matteo
Florence, Italy
Member since April 2011
Response rate: 100% (last 10 contacts)
Response time: within a few hours

Trust
Super_host_50-49a8ac11a8d0ff4f439e8087dcd164cc
Superhost

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