Albina

DOMUS NERONE Lovely new apt country

Entire home/apt
4 Guests
2 Bedrooms
4 Beds
$56
Per Night
Per Month
Subtotal Total
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About This Listing

The apartment, is located in a very quiet and discreet complex in the north sector of the city, inside the green park of Insugherata, along via Cassia and a few steps from the famous Roman monument Tomba di Nerone.

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SITTING ROOM

SITTING ROOM


The Space
Property type: Apartment
Accommodates: 4
Bedrooms: 2
Bathrooms: 1
Beds: 4
Check In: 2:00 PM
Check Out: 10:00 AM

Amenities

Prices
Extra people: $11 / night after 2 guests
Cancellation: Moderate

Description

House Rules

Availability
3 nights minimum stay
Kitchen

Kitchen

12 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
October 2014
Albina
Response from Albina:

I'm really sorry of what happened, but I'm really amazed by your behavior.
I reiterate that the error has been yours in not read carefully the adv. before proceeding to the booking. The amount of the extra costs of final cleaning and tourist tax to be paid in cash on arrival was very clear and well specified in the special section "House Rules", as defined and approved by the Airbnb website, that allows owners this choice in their policy.
It seems that also the answer of Airbnb assistance to your claim there was no very clear, if you think that they agreed with you.
They refer to the fact that it does not make payments outside of the site, meaning as "payment" the amount of stay stipulated in the bidding phase, and they suggest to the host a "possible" option (not the obligation!) to putting the extra fees required in the special offer.
But this is a choice that is up to the owner according to his needs.
Fortunately, as also pointed out by the Airbnb assistance, I'm considered an excellent host by all the guests of my apartments (and there are many!) and until now no one has complained or felt "deceived".

October 2014

September 2014

August 2014

August 2014

April 2014

December 2013

May 2013

This host has 163 reviews for other properties.

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About the Host, Albina

Albina
Rome, Lazio, Italy
Member since April 2011
Response rate: 100% (past 30 days)
Response time: within a few hours
Trust
  • Albina
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