The Flat is a 1 Bedroom self catering apartment suite located in a tropical garden setting within the popular Jayakarta Bali Hotel complex on beautiful Kuta beach, about 20 minutes drive from Ngurah Rai Airport. The spacious Club apartment suite are independently owned and rated RCI Gold Crown. The hotel itself complex and the suite are Balinese themed
Legian beach is famous for its magnificent sunset, surf, and extravagant nightlife. Nestled within the Jayakarta Hotel complex, all guests have direct access to the facilities of the hotel including swimming pool and lounge facilities. Club Bali Suites offers a breathtaking amount of space and home-like accommodation in one, two and three-bedroom apartments.
Offering free parking, the hotel features an outdoor pool, a spa and live cultural shows.Air-conditioned suites feature spacious interiors with modern furnishings. Each is fitted with a kitchen and a private balcony. All rooms come with tea/coffee making facilities and a TV with satellite channels.Guests can enjoy massages and beauty services at the spa. Other recreational facilities include a fitness centre and a tennis court. The tour desk can assist with making travel arrangements and excursions.The on-site restaurant serves a selection of local dishes.
The Airport is an easy drive from the residence and Denpasar is about 30 minutes away. Bali's many international dinning venues and shopping centers are within walking distance from the residence. Staying in Club Bali Suites gives you a breather from the busier street of Kuta.
Due to its popularity, for booking reservation requires prior confirmation and a minimum 14 days advance notice from check in date. Prior to making your payments on Airbnb for this accommodation, please send me a message with your tentative dates so that I can confirm availability with the resort.
Upon acceptance of your booking request, you have to provide me your personal particulars (e.g. name of main guest, Passport number and contact tel.number.) in order to issue you with the resort confirmation slip for check in.
A refundable security deposit of USD100/- will be payable upon checking in to the resort management
The apartment provided looked nothing like in the photos and had no air conditioning. My brother in law's family was checked into a ground floor apartment facing a wall. It had no airconditioning and the heat was oppressive. The interior was quite run down.
Visha worked with us to try and get another apartment in the complex but it was at Christmas time and logistics didn't pan out for a few days. By the time it was an option, the family deemed uprooting to be too much hassle. Visha refunded 10% of the amount.
As a point of feedback however, we paid the same amount for an incredibly spacious airconditioned apartment with an incredible view right in the centre of Surfers. The value for money was therefore not good I'm afraid, even with the refund.
Note, there are no apartments available overlooking the pool as apparently these are all owned.
Visha is good natured and communication was good. We appreciate her efforts. In future, she should ensure any apartment booked has aircon and is the best available.
The 1st photo shows the whole resort complex and not specific apartment. As explained to Chris there are over 40 apartments in the resort complex, each with a different view and as long as preference is indicated at time of booking, I do have the flexibility to secure a different apartment according to guest preference (ground floor, first floor with balcony etc.). However in this case, Chris had not indicated his preference at time of booking or anytime before checking in.
When he did highlight to me his preference on the day of check, I did try to accommodate his request by speaking to the resort manager at the time (Xmas period not withstanding) to offer a move to different apartment on the 2nd floor with balcony. He later decided not to move due to logistics. I then offered him a small refund instead as a gesture of goodwill.
Regarding comment on the condition of the apartment. This is the first I have heard of it. All apartments do come equipped with basic facilities as described including aircon, electric fans, washer and dryer facilities. I will take Chris's comments under advisement and investigate further with resort management.