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Spectacular Designer Loft

Florence

Spectacular Designer Loft

5 guests
2 bedrooms
3 beds
2 baths
5 guests
2 bedrooms
3 beds
2 baths
HOME HIGHLIGHTS
Sparkling clean8 recent guests have said that this home was sparkling clean.
Florence is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.

Unique modern space - super high 12 ft (4 mtrs) ceilings
1 large master bedroom with in suit bathroom and 2nd open loft bedroom with another full bathroom. Hairdryer, Sheets and towels provided
Washer and Dryer
Living room with decorative fireplace, integrated sleep kitchen with communal table, carrara marble countertop and sink, copper faucet matching Tom Dixon lamps, fully equipped with oven, cooktop, microwave, dishwasher fridge with freezer, blender, toaster, cookware & flatware-

Amenities

Kitchen
Wifi
Cable TV
Washer
Dryer
Iron

Sleeping arrangements

Bedroom 1
1 queen bed
Bedroom 2
1 bunk bed

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in time is 5PM - 8PM
Check out by 9AM

Availability

39 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Krista User Profile
Krista
July 2018
Thank you Florence for an amazing stay in Harlem! Beautiful apartment- clean, comfortable and spacious. We had a wonderful time!!
Alyssa User Profile
Alyssa
October 2017
Gorgeous apartment on adorable tree lined street. Great location and a wonderful host.
Simona User Profile
Simona
September 2017
The apartment is very nice, cozy and makes you feel good. Close to the subway and grocery stores. A little noisy I would say, I mean, even with the windows close you can hear the conversations that are happening outside the apartment. Good communication with the owner and her ma…
Derek User Profile
Derek
August 2017
Renter beware: I haven't done such a lengthy review on Airbnb in the several years that I've been using this service but feel it is necessary in this case... We stayed in Florence's place for about a month. Things started out well until 2 of her 3 A/C units stopped working and …
Florence User Profile
Response from Florence:
It´s hard for me to write this response, I was mortified when I read this review. Let me start by saying that when Derek walked into my apartment, the space was in perfect impeccable condition and everything was working well. I understand that from time to time some unintentional accidents or equipment malfunction can happen and I do care a lot about my guests being comfortable so I try to solve issues right away (with all my guests, including Derek, I set a (Hidden by Airbnb) group so we´re all connected and make sure we address things right away) and when I travel I do have a house manager and a maintenance super who can help to solve any problems that may arise. When I walked back into my apartment the day Derek left I found a hole in the wall with the fallen A/C, a broken lock in my bedroom door, that some of my personal belongings that were out of reach and hidden were grabbed and used and it seemed that nobody had cleaned bathrooms and kitchen for the entire month. Nonetheless, I gave Derek a refund for both the locksmith and for the inconvenience of the A/C (he forgot to mention this) however he was demanding an extra refund and that´s when I did write him a long email because I wasn’t certain how things had happened and I did have to incur in additional expenses for the repairs. I wanted to talk over the phone with him to understand better how things had occurred and he didn´t want to talk –which I found suspicious. It´s true that I also find very strange that the A/C equipment fell down by itself (it was an equipment that had less than 2 years and had barely been used) nothing like that had ever happened with other guests. I thought that he´d tried to fix the equipment (with good intention) and in that attempt the equipment got loose and later fell down, I did think this because he sent me a very detail message about what he thought the issue was (I´m copying the exact message here: “I´m certain that the malfunction issue is with the condensation line being clogged so the water backs up and freezes the unit”). In regards to the additional guests, he made the reservation for 3 guests and showed up with 5 guests which was fine as he did pay for the additional guests but I require pre-approval and when I asked who these people were he never gave me an answer. It wasn´t clear either how many days each of them stayed – he gave me a total count by the end and paid for them accordingly. All in all, I do not want to believe there was bad faith from Derek´s side, there were unintentional accidents that could had been better clarified with a conversation which Derek denied to have -and that part made me felt uneasy.
August 2017
Debbie User Profile
Debbie
July 2017
Lovely and comfortable, with good space and location amenities. When we had minor issues, Florence was quick to respond. Lots of restaurants and entertainment venues within easy walking distance.
Echo User Profile
Echo
June 2017
The apartment is so beautiful and well-designed, it looks exactly like the pictures! I would definitely recommend it to people who is looking for an artsy home in NYC.
Leticia User Profile
Leticia
May 2017
Stunning apartment - just like the photos!! Florence and her team were very prompt with regard to their response time when it came to a couple of issue we had. They did their best to find solutions, though 1-2 problems weren't able to be fixed during our stay. Regardless, I woul…

Hosted by Florence

New York, New York, United StatesJoined in January 2013
Florence User Profile
199 Reviews
Verified
Florence is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
I love design and architecture!
Languages: English, Español
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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