About this listing
We accept one night stays!
Amazing kitchen esigned by Cordon Bleu-trained chef, heated floors, granite counters...
It doesn't get any better for urban living and seeing or visiting Ottawa. With the hub of Ottawa only steps away, all of the city is right at your door.
This condo has been rented on this site since 2009.
Have a morning coffee or evening cocktail on the private, European-inspired terrace surrounded by a 7 foot high wrought iron fence.
This well appointed suite is fully furnished and very upscale:
- spacious; 1100 square feet; 10 foot high ceilings
- lovingly restored 1871 hardwood floors; porcelain tile with toasty under-the-floor heating in kitchen and bathrooms
- luxurious leather white sofa
- 3 brand new 42” LED TV's (with 290 digital and HD channels), and free Netflix; 1 in each bedroom and 1 in the living room
- 3 Home Theater Systems (incl. 3 PS 3's with Blu Ray)
- expansive 7 foot high windows with built-in window seats
- well laid out floor plan; very private between the two bedrooms
- plush, queen-size beds
- brand name pillow-top mattresses
- crisp cotton sheets
- goose-down duvets (or synthetic if allergic; please advise us in advance)
- quality countertops and bathroom fixtures
- soaker tub with shower (glass enclosed shower, with waterfall shower head, in second bathroom)
- fluffy towels
Fully-equipped, well stocked modern kitchen has granite counter tops and everything you need to prepare a gourmet meal:
- 6-burner gas range imported from Italy
- microwave oven & Krug stainless steel toaster/oven
- stainless steel pots and pans
- full dinnerware sets and china
- abundance of cooking utensils, cutlery and glassware
- huge selection of dried goods, spices, rices, grains, baking needs, teas, coffee, etc., all complimentary
- customized built-in full patio dining set on terrace
- hi-speed internet (wired or wireless connection)
A full-size in-suite washer and dryer for your convenience.
Parking is available 1/2 block (30 second walk) from the condo and is $10 plus 13% HST ($11.30) per night with in/out privileges and no reservation required.
Ours is a non-smoking, pet-free suite.
Walking distance to Parliament Hill, Governor General's Residence, 24 Sussex, Byward Market, U.S. Embassy; University of Ottawa; Cordon Bleu Culinary Arts Institute, Rideau Canal, Rideau Centre; National Arts Centre; National Arts Gallery; Ministry of National Defence, French Embassy, British High Commission, Dept of Foreign Affairs and International Trade, 4 live theatres, 1 rep theatre, 3 new release movie theatres, parks; 2 large grocery stores, liquor and beer stores, restaurants, bars, night life.
CLOSE TO ALL MAJOR ATTRACTIONS !
Guest has the full apartment strictly to themselves. No sharing of bathrooms, kitchens, living rooms, outdoor space (if included).
This is a an opportunity for our guests to explore all that Ottawa has to offer without interruption though we are always only a text, email or phone call away.
An eclectic, downtown location within walking distance of all major attractions. Close (3 blocks) to major 24 hour grocery store.
Four major bus routes steps from front door. Cabs are easy to flag.
Check-in is anytime after 3 pm. Check out is anytime up to 11 am. Regretfully, due to lack of space, we are not able to store luggage.
The condo is not for parties, get-togethers, stags, bachelor/ette gatherings, prom nights, a dinner/cocktail party, etc. The number of people in the condo should not exceed the maximum number allowed to stay.
We ask that our guests be respectful of our home, the furnishings and supplies, and also respectful of our fellow condo owners. Excessive noise will not be tolerated. The outside space is for use until 11 pm, 7 days a week.
Smoking is limited to outside the building.
Pets, though we love them, are not able to stay in our heritage building.
The apartment is beautiful. High quality fittings and finish throughout, the kitchen particularly is marvellous. I love to cook and the kitchen is equipped with everything you can think of. The apartment has loads of character and style. The styling is not typical by any means but clearly a lot of thought, time and effort has been put into the decor. Catherine was highly organised and very friendly. Everything in the apartment is clearly labelled, there is a house manual with instructions for everything and tips on where to eat, what to do etc. We were late arriving but Catherine was very accomodating. I only stayed for one night but would definitely go back next time I'm in Ottawa
Thank you Catherine, we had a great time - the place was exactly as pictured, centrally located, and parking next door was very convenient.
So pleased, Yuval, that you enjoyed your stay. The pictures of the condo were taken by a photographer that is employed with this website. I did not pay the photographer to take the pictures because this website does this for free! It is a great way for our guests to have confidence that the pictures are a true representation of the condo they are renting and that it is as nice as it shows in the pictures. Thank you for confirming this in your review. It makes it easier for guests to believe what they see when they read that another guest, who has stayed at the condo, confirms the pictures are authentic. I hope you are able to visit again. Take care, Catherine
Unfortunately, this apartment is not as represented. Be warned and carefully read through all of the reviews on this site and others, you will notice that host attacks the credibility of anyone who is not satisfied, but she is the dishonest one. This is a rental building reminiscent of a hostel in needs of renovations/repairs and it has a poor noise insulation- you can hear thumping of feet above you day and night- the unit itself is small and dark. The common areas are under construction un-painted walls- exposed electrical outlets, I tripped and stubbed my toe the first night. The highlight of the unit is the nice kitchen but, the sofa was dirty, the back bathroom dirty, the towels provided thin and few, the ceilings are very low in the kitchen and back bedroom. There is no central air, the back bedroom has a noisy window AC rigged into the wall with pieces of wood and paper- the owner did "adjust it" after I complained of the noise it made all night. The location of the unit is not really by the Byward Market as claimed and is actually an area with sex shops, marjuana shops, tattoo parlors, check cashing and many transients out at all hours on the street. A woman was walking two pit bulls who lunged at me and my kids as we walked to our parking spot. A man was yelling out the windows obscenities at night. I am from a major city but was scared walking at night. "Parking" is at a seedy motel down the street where there are people drinking and hanging out late at night. Owner was quite confrontational after I raised concerns that we were grossly over paying at almost $300/night. I would be happy to pay that amount or for a high end accommodation for my family as we were hoping for a nice vacation. I had never used Air BNB before but was expecting a property as represented along with a personal touch- neither of which were the case. I have two small children and tons of luggage and we were all exhausted so we hoped to make it work, but ultimately decided to leave early. The host accused me of lying and that I was just trying to get out of the rental, this is not something anybody with a 2 and 5 year old would want to do. Overall just an awful experience, I am writing this review because I surely wish somebody else had before I booked. I am fighting the charge for the nights not stayed and for a discount on the nights that we did stay.
It is a shame that this guest wrote this review before the outcome of her request for a refund. After a thorough and unbiased review by a third party, this guest was found to not be entitled to any refund.
From the very beginning that this guest arrived and started complaining, I suspected there was an agenda. She was here to attend a family reunion at her sister's home but there was not enough room for her family so she booked my apartment months ago. But, I believe that something changed (maybe a family member chose to leave Ottawa early) and that the sister now had room to accommodate her. So, she set about concocting all kinds of complaints. When the 'pit bull' incident supposedly happened the guest did not tell me right away, she did not call the police nor did she want to move out right away. She wanted to wait 3 more days! If someone was so scared for her children's safety wouldn't they flee immediately?
If you read all of my other reviews you will notice a common theme...the majority of the reviews state that our apartment is lovely and clean. Yet, even though I carefully inspected the apartment a couple of hours before her arrival, the guest claimed the bathroom was filthy. When I offered to send a cleaner over immediately, she said that she had already cleaned it herself. Hmmm, considering that was the guest's first complaint, I knew something was up...every complaint that followed, including the a/c being noisy, was either an outright lie, an exaggeration, or someone being ultra-picky. Again, if someone wants to get out of a rental and get their money back, finding complaints can be found anywhere, at any establishment.
The front end of the apartment has 10 foot ceilings. The back end ceilings are 8'1" (normal height). The guest also complained that the finishes were cheap and fake reproductions, particularly the tin ceiling. This is untrue. We have authentic lighting from Buenos Aires and France, original 1871 hardwood floors, beautiful mouldings throughout, and the tin ceilings that the guest claimed were plastic are authentic tin. There is a gorgeous gas range imported from Italy and many chefs have stayed at our apartment to enjoy the kitchen (I am a retired Cordon Bleu Grand Diplome chef and this is my personal kitchen).
The guest claimed the sofa (specifically under the sofa) was dirty and that under the beds were filthy. This is an untruth and is easy to disprove and was one of the reasons that the impartial mediator ruled in my favour - there is no 'under the bed'! Both beds are on platforms! And the sofa is less than an inch above the floor but with a wool rug tucked underneath so you cannot see underneath the sofa. So, there was no way the guest's claims about filth and dirt could be true, I took great offence to this comment since I spend large sums of money each year to have a team of 4 cleaners constantly cleaning the apartment and the building.
Regarding the repairs and renovations, this was again another way the guest was trying to build a case. The guest was referring to an area of the building that she was not supposed to be in. This small area was being restored with heated marble floors, cabinetry, trim and crown moulding, wrought iron banisters, etc. It is almost finished and it is already beautiful. But, it needs some more work, however, this guest was told not to use this area. We know, by observation, that she chose to walk through this area anyways. There was no reason for her to do so. Again, I felt that she was looking for opportunities to complain. In fact, when she submitted photos to the mediator to substantiate her case, the photos were of this restricted area. Again, another reason the mediator rejected her claim.
I would like to address the previous complaints. If you count up all the reviews I have received, you will find that complaints are rare. Of those, most are concentrated around last summer/early fall. I do not dispute that we had issues last year but they were due to major road construction going on in our neighbourhood. I had put a warning about the work on my listing so the overwhelming majority of my guests knew that and understood there would be inconveniences. I also lowered the nightly rates substantially. Well, some guests still felt that I did not do enough to make their stay comfortable and held me personally responsible for the noise. Now, I want to stress that we had hundreds of people stay at our apartments during those months and only a tiny number of people complained.
Any issues guests have, which were rare, and they tell me right away (which i encourage and I respond quickly) are dealt with promptly.
I told this particular guest, however, that I believe she read all my past reviews, picked out any complaints and decided to claim she experienced something similar, in order to justify her request for a hefty refund. But, though I felt uncomfortable telling her so, I had to be honest with her and tell her that her claims seemed construed and that I felt the purpose was to get a refund. Besides being able to prove that some of her claims were outright lies, how could a mother experience that many issues in 3 days, and have her children's lives threatened but then still want to stay 3 more days! Illogical...and that is what I told the guest when she demanded a large amount of money back, and that is what I told the mediator.
Finally, another reason why the decision was made in my favour is that the claim that the photos were misleading are an obvious lie. The photos, if you look carefully, have a water stamp across them saying, 'airbnb'. This is because airbnb sent their own photographer to my apartment to take photos. How could they be misleading if airbnb took the photos? As a matter of fact, if you read the reviews on this apartment, the overwhelming majority of people state that the apartment is better in person.
Lastly, the neighbourhood...I never claimed that we are located in the Byward market (and wouldn't want to be because of the constant noise, loud bars, midnight brawls, etc.) We are a comfortable 15 minute walk from the Byward market, Rideau canal, etc. and a 20-25 minute walk to Parliament Hill. We are also steps from 4 major bus routes, all of which take you directly to those tourist attractions (and may more). Again, the overwhelming majority of our past guests state the location is ideal.
As for sex shops, there is one 'adult' video store (there is strip club in the Byward market but that did not seem to bother the guest). There are no marijuana shops (that is illegal). The guest does not mention, though I pointed it out to her before she wrote this review, that there is an upscale spa in the same block as our building, some great restaurants with wonderful reputations, and a lovely park around the corner. Ottawa is an extremely safe city with a very low crime rate. Our street is a major thoroughfare and has people and traffic day and night. I have never, in the 10 years I have lived here, heard of anyone being harmed while walking down this well-known street. It has a mixture of people from every walks of life but so does the Byward market and it would be no different on a major street in any city in the world. The same people walking past our building are the same people you will see anywhere else downtown. Regarding the parking...we are grateful that we are able to offer unlimited parking at such a low cost to our guests and again, in the 4 years our guests have been using the lot, we have had no issues whatsoever.
In conclusion, my wonderful and hardworking team, and I, are very proud of the apartments we offer our guests and their cleanliness, our friendliness, our willingness to help our guests day or night, our many amenities, our well-stocked kitchens and bathrooms (spices, dried goods, pastas, rice, shampoo, conditioner, etc.), and our reasonable rates compared to other airbnb hosts and hotels downtown, that I had to strenuously defend our reputation. We know we are not perfect. It is impossible. But our motto is to 'strive for perfection'. I did everything I could to please this guest and her family, even though I knew she had an agenda and it would just be a matter of time before the true reason for her complaints was clear, and I did not stop helping her until her demand for a large refund was made. But, I continued to treat her with politeness and empathy (the mediator commented that I was extremely fair under the circumstances).
I have not seen any decline in the number of bookings since this review was posted and my guests are continuing to comment that they are loving their stay, so I am grateful that people are seeing beyond this scathing review. Renting this apartment to tourists and business travelers is my source of income due to an unexpected early medical retirement so I take my reputation very seriously and I work seven days a week to ensure I give the guests reason to leave a great review. Anytime a guest has a complaint I deal with it immediately and then I work hard to find a way to make sure it does not happen again.
Nous avons adoré notre séjour chez Catherine. Appartement fantastique, très propre et bien décoré et il ne manque rien. Très bien situé et un stationnement sécuritaire situé à 3 min. pour 10$/24 h.
Very easy check in. Great location. Really, really nice apartment. Wish I had more time to stay in Ottawa. Would definitely recommend staying at Catherine's.
I was quite pleased with the accommodations and the level of service at Catherine's place. It was clean and well-appointed. All features were as advertised and I would definitely stay here again in the future. Thanks Catherine! :-)
Catherine was a gracious host. She met us promptly on arrival, gave a tour of the beautiful apartment, and offered to answer any questions that might arise during our visit. She has assembled a detailed "operating manual" for the apartment which supplemented her instructive tour.
The apartment is beautiful, well stocked, and luxurious. We cooked several meals, enjoying the gourmet facilities and utensils in the kitchen. It was a great experience and I highly recommend Catherine and Rideau Mews.
This host has 218 reviews for other properties.View Other Reviews
About the Host, Catherine
Karma is everything. How we treat strangers is a true reflection of who we are.
I offer unique, super clean, and well equipped rental properties in Ottawa and I take my responsibilities seriously.
When I travel and stay in private homes I expect to have all the basics available (like spices, coffee, teas, sugar, bathroom tissue, laundry soap) as well as finding the kitchen to have an abundance of pots/pans, knives, serving bowls, baking sheets, casserole dishes, etc.
Since I have found this is not always the case, I understand how disappointing that can be, so I tend to go overboard and offer everything I can think of.
I am a retired interior designer and a Cordon Bleu grand diplome chef. I have taken my training and experience from these two fields and applied it to offering the best accommodations for my guests, including a well-stocked kitchen! :-))