About this listing
APARTMENT 2 - Beautiful apartments with great location in the city of Mendoza. We have units to accommodate from 1 to 5 guests (1 bedroom apartments, 2 bedroom apartments, 2 apartments in the same floor for big groups). In total we have 16 apartments, our office is located in the same building for any help / assistance you may need.
The building and apartments have lots of amenities such as huge swimming pool in the terrace (from where you can also enjoy amazing views of the city), sauna, gym, club house suitable for events, linens, cleaning service every day, WiFi, cable TV, AC and delicious breakfast in the cafeteria.
All units have an equipped kitchen, living and dining room. Parking with security 24 hrs.
Come visit us soon!
It was great! the apartment location was amazing and whenever we needed something from Cristina she was ready to help.
Muy buena la acogida de la anfitriona , excelente ubicación y buen servicio de mucama . Un poco lento el café donde tomamos desayuno
Un servicio de lujo, en un lugar privilegiado y Cristina muy predispuesta. El precio vale el servicio que presta Cristina!
This apartment is ideally located. Three of us were traveling so it was wonderful to have two separate rooms. The doormen downstairs were helpful with information. We loved Mendoza and the wine tours we took!
Perfectly located in the center of Mendoza. Really nice staff, more like a hotel. Highly recommended!
I would definitely not recommend staying there. Our experience was negative in several ways.
We had booked a 2 bedroom apartment with Cristina, over a month ahead of time, as we were traveling with a couple of friends. We had had several exchanges with Cristina over how/when to get the keys.
When our friends arrive, around 7p, they were told by the doorman, who was supposed to give us the key, that there was no room for us. We tried to reach Cristina, but the number listed on Airbnb is not her number, it was the reception number. We then called Airbnb, who also could not get a hold of her. Only the doorman managed to reach her. It turns out she had double booked the room we were meant to stay in. She says she did not remember confirming us, even though we had emailed about the keys a few time. She then came to the building, and sorted out 2 rooms for us.
The experience was especially frustrating for us, since we were about to board our plane to Mendoza, and did not know until we landed at 11p whether we would have a room to stay for the night. We only got information through our friends, and Cristina did not reach out to us or Airbnb with an update for a long time.
When we landed, we went to the apartment building, as instructed, to get the key to our "new" room from the doorman. Only to find that the doorman was not there. We tried again to reach Cristina, in vain. We ended up waiting 15 min outside of the building, waiting for the doorman to show up. Talk about a bad evening.
Finally, he showed up and led us to our room. It was way inferior to the standards of the pictures we had seen. There was no Wi-Fi connection. Our friends' apartment was nicer, but did not have a shower curtain. We asked for one, and did not get one in our 3 days there.
Our biggest frustration though, during the whole time, was that we could not reach Cristina, or talk to her. We specifically asked her for a phone number where we could reach her, and did not get one. It took her hours to reply to our Airbnb messages.
For the last day, we were moved to a better apartment, with Wi-Fi. After I asked, Cristina gave us a partial refund.
Bottom line is that we did not get to stay with our friends, which is what we wanted, and communication was less than seamless.
The reservation was canceled the day before arrival. This is an automated posting.
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