Hi Judith, Sorry for the late reply. Your feedback was appreciated though, and incorporated into our revised procedures. Responding to your comments, I wanted to mention that your comment about our cleaning fee being hefty, as your evaluation surprised us. The space you rented was 105 m2, excluding the outdoor space. And while you were only two people, the place is often rented to 4, 5, 6 and sometimes 7 people. As well as the time spent cleaning both horizontally and vertically, we also lose glasses, utensils and other items from time to time due to people breaking them, or thinking they were theirs and taking them when they leave. We also pay for the cleaning supplies. In your particular case, I have to apologize that everything was not as you, or I, expected. Typically it is me who does the cleaning, and gardening, but I cannot always be the one to do all tasks. That was what happened in this case. As you know, or will find out, husbands, wives, partners, can all have different standards and/or different understandings of what it means to say that a task has been completed. Completed to who's satisfaction, exactly? We do our best. But for the record, we do not consider 600 kr. for cleaning to be high, and this price has not been raised in over 5 years. We would much prefer not to BE the cleaning people, but it is even harder, and more risky, to have other people doing this work - as we have learned. Nevertheless, you had good reason to think it could be better. I was surprised and disappointed myself to read of your experience. Same thing with the bed linens. Of course I would want to have matching linens. Unfortunately, I am not able to force my husband to agree to organizing things and delivering this standard of service. You can trust me - if I could find a way to get him to share this concern, and/or simply respect my wishes - I would certainly jump on it. But after 17 years, I am still trying to find ways to get his to share a higher standard. I have already and will surely again use your feedback to impress him on this point. Our inability to agree on these things is one of the prime reasons I would prefer to stop renting out. Such is life. Best wishes for your marriage, pregnancy, and parenthood.