I love all my guests but 1% of my guests usually cause 100% of the problems. Unfortunately Violet decided to be one of them. Let me just briefly correct her statements here and bring everything back to reality.
1.) This host is absolutely unprofessional and very rude to her guests.
>>>I wasn't even there to be unprofessional and rude to her, I never met Violet in person, so it is impossible for her to make this statement?
2.) Also, her house is very dirty and I have pictures to prove it.
>>>Of all her statements that is also a ridiculous statement, my house is professionally cleaned between each guest and scrubbed- it is not dirty, it's just a horrible guest that is trying to claim false facts to smear. If she indeed had pictures, why did she not send me any? Her room was clean, there was nothing wrong with it. When I asked her to send the pictures to me she had none, she was just claiming false facts.
3.) >>>Also I also never called her any names. I told her that she was a bit snotty which is the truth (feel free to see her review I wrote to her, but I never called her any names.) I called her out on being a princess, guess she didn’t like that.
4.) First off, there is no parking on the premises because there are 5 rooms at the house and only space for 2 cars in her driveway.
>>>Again the reality is that there are 4 spaces in the driveway not just 2. And the street where my house ends is a cul-de-sac, there is space for at least 5 more cars alongside the street and a hug front and side yard. Violet never said anything about having difficulty parking, again just a statement to smear my listing.
5.) Also, there is no parking in the street either. I had to park at the end of the road and walk all the way to this house.
>>>Again, if she chose to park that far away that was by her choice, she never asked or spoke about the parking at all in a ll of our communications, and apparently did not read the check-in instructions.
6.) This was lied about in the listing, saying there was available parking on the premises.
>>>Again why would I lie about the parking? Everyone always had plenty of free parking, my front yard, side lot and 4 parking spaces in the driveway it plenty of space for someone to find parking.
7.) Second, the host told me that my room was “upstairs first door left” in which the door was locked and there was a person sleeping in this room when I arrived. I had to knock on each of the 5 rooms in the house to determine if any of the rooms did not have a person sleeping in them. This is totally unprofessional and other guests in this house probably felt the same way because I had to knock on their doors to ask them if they knew which room was available.
>>> Again a simple case of Violet arriving very late (past midnight) and not marking an effort to READ the instructions I sent where her room was. She also went through my personal belongings to find a key for a door that was locked and not accessible to her. The keys were strewn around when I found them the next day….hmmm…we’ll let that speak for itself.
8.) Thirdly, this host called me and the person I was traveling with, I quote “snobby college kids”.
>>> Yes I did that in a message to her but not in her review, sadly I have seen to many of her kind, guess she didn’t like being called what she is. I definitely was frustrated with her and that was right before I blocked her.
9.) This host had never met us and in all of our messages, I never said a mean remark.
>>> Nope that is incorrect, Violet had an immediately bad attitude from the very first message. When I finally called her out on that was at the very end.
10.) Also, this house is very dirty and when I eventually found an empty room, the sheets were not washed, there was hair all over the sheets and bed, but also there were blood stains on the sheets.
>>> This is all a smear campaign. Please read the rest of the reviews and you will see there is no accuracy or truth in this. It’s just a ‘snobby college kid’ complaining because she didn’t get her way and didn’t find her room and didn’t read instructions.
11.) I have picture evidence of this, so message me if you would like to see it. Again, this review does not let me post pictures.
>>> Well if she really had pictures, I have yet to see them. I have asked but the pictures only exist in her imagination I think.
12.) This host was very unprofessional and told me that she doesn’t care if I leave a bad review, and I quote “I have thousands of good ones, so if you leave me a bad one also, I don’t really care.”
>>> Correct I said that to her. I wasn’t going to kiss up to her because she threatened a bad review. I just will respond to it here, it does not bring my rating down because the way a listing is evaluated is by how many reviews a person gets and their average, not just by one guest who is unreasonably unsatisfied because she is not happy with her life.
13.) Do not stay with this lady, it is not worth your money or being treated poorly by this host.
>>> Actually I welcome everyone and look welcome to host you all! But please be nice to your host and not a pain. If you have an attitude like this lady though, then I prefer you stay someplace else of course. We are humans here and all a big Airbnb family, not master and servant :-)
14.) I have stayed in many other air bnb’s with my sister Jacqui, in which she has an account. And I just decided to make an account but this is by far the worst air bnb experience and host I have ever dealt with.
>>> This is Violet’s first stay at an Airbnb, so she is not understanding the system yet- be patient with her and expect to pamper her.
15.) Along with the disgustingly dirty conditions of the room. This host also said “This is my home, not a professional establishment, you got a very good price, so you have to kinda deal with a few…
>>> Violet must have had a lot of time to make up the things I supposedly said to her. Yes it is my home, so I asked her to treat it with respect as well as me, her host.
In any case, that is the reality of her review, a disgruntled guest who arrived late, did not read instructions, acted all prissy and then was upset nobody kissed her bootie afterwards….