Residences with sea view (one-room) in villa for stays in comfort and relaxation in a quiet area of town hillside location at 2 steps from the center, the beach and the public transport terminus.
Laptop friendly workspace
Free parking on premises
1 king bed, 1 sofa bed
Not suitable for pets
No parties or events
Check-in time is 12PM (noon) - 2PM
Check out by 10AM
Step-free access to the bedroom
Step-free access to the bathroom
This was the worst airbnb house I have ever stayed in. There were bedbugs in the bedding, ants in the kitchen and a very distressing smell in the bathroom. My wife refused to enter the bathroom until we bought cleaning supplies to clean it. The silverware was filthy and the walls…
Response from Beatrice:
I’m sorry to read such a negative and a little cruel feedback. Cleaning are done regularly before every new guest, and our trusted staff is with us since a long time. I personally take care of the the cleaning, ironing and bedding set up: this is something I really care of and because of that, despite my condition, I don’t delegate it to anyone. I didn’t find any leftover of detergent used for any kind of cleaning, not in the bathroom or in the kitchen. There was no filthy silverware, bedbugs or ants at your arrival. You had 24h from the check-in to express your complains to Airbnb and ask for a refund, but you didn’t. And even if what you say was partially true, since you acknowledge our kindness and availability, it would have been simpler and smoother if you just discussed your points directly with us. Or leave. In just one year I collected 12 feedback, you just got one. Mine.
Mamma Beatrice e Filippo sono stati la mia famiglia Pantesca, l'antico detto chi trova un amico trova un tesoro è proprio vero, io in Filippo ho trovato un amico che non sapevo di avere a Pantelleria, massima cordialità e disponibilità, anche nel gestire imprevisti dovuti al rita…
Mamma brava, buona e bella. Da nonna molto di più.
Response rate: 100%
Response time: within an hour
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