I have hosted many people for the past few months, although my pics and description are very clear, it's not a luxury flat and some people do expect a really high standards, it's a nice and basic flat which accommodates 4 people easily, there's a king size bed and a big double sofa, an extra single mattres in case it's needed. You were 3 people And I'm sure it was comfortable. In terms of heating, it's summer, however you could have asked me how to operate it if you were cold. Apart from that everything in the flat is very easy to use.
Location, out of my 38 riviews this is the first one saying is not a good one. It's very central and easy to get the to everywhere in London, the flat is located in a quiet area.
Cleaning, the flat is constantly cleaned after every check out by a company I hire, and I will make sure they improve the cleaning, the flat does show sings of wear and tear but it has nothing to do with cleaning. i had people staying in the flat for much longer than you (2 nights) and appreciated much more the value. Thanks for your review.