I am very sorry that your experience was so disappointing for you. I would love that all my travelers had a great holiday in Tamariu, although disappointment arises from a difference between your expectations and your experience and it’s not always objective.
I understand that for someone who says in her public profile at Airbnb that she does not like cold weather ("je n'aime pas le froid"), it must have been very disappointing to come to “sunny Spain” and find that the weather is cold. Not the apartment, the weather. And I can’t blame you for that: you were indeed very unlucky, because only some days before the weather was lovely, with temperatures almost reaching 25 degrees. But on April 27-30 2017, when you stayed at the apartment, temperatures went unusually low to january-february standards and I am really sorry for that, but there is nothing I could have done to prevent it. Of course, if it’s cold and wet and you feel miserable, when you thought you were going to the beach as you could have done some days before, nothing is going to please you.
You will find a chart of April 2017 temperatures in Catalonia here to suport my claims: (Website hidden by Airbnb) Unfortunately, the system does not allow me to copy it here.
Having said that, of course I will take care of all you say and try to fix all that can be fixed for the future travelers.
Thank you very much for your comments.