So,on my profile I say
' just ask me for anything and I will try to help'. Every day I asked Duco if everything was ok, and he said yes!
I nowhere in my profile say there is hanging space, but If he had asked I would have organised it easily!
I put in my the guest can help themselves to breakfast, not that I will provide it. I just checked my profile as a guest and there is something on my page that suggests I do breakfast but that is misleading, and not my fault as I never made that claim, and will contact airb'n'b about that. I am self employed so I can't guarantee being there at the same time every morning so have never said I can do breakfast.
The sofa I have put in the room for the guests convenience so they do not both have to sit on the bed-never in four years had a complaint. Frankly, the room is so large I don't really understand what the problem was for you but with future guests I will check with them whether the sofa will be a problem.
NB I cleaned and made sure the common areas of the house were clean and fresh every day before the guests used them to a standard I would expect when renting an air b'n'b, so I really don't understand your comments there, but hey ho, you live and learn.