Entire home/apt
4 Guests
1 Bedroom
1 Bed
$85
Per Night
Per Month
Subtotal Total
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About This Listing

CASA NAAJ 3 is a charming loft apartment on two levels, with a terrace, pergola and a pleasant relaxing pool.

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CASA NAAJ 3: Terrace with pergola and relaxing pool

CASA NAAJ 3: Terrace with pergola and relaxing pool


The Space
Bed type: Real Bed
Property type: Apartment
Accommodates: 4
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 2:00 PM
Check Out: 10:00 AM

Amenities

Prices
Extra people: $20 / night after 2 guests
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay.
From Dec 21, 2015 - Jan 17, 2016 the minimum stay is 5 nights.
CASA NAAJ 3: Bedroom

CASA NAAJ 3: Bedroom

9 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
February 2015
Piero Stefano
Response from Piero Stefano:

Thanks Renee! Saludos P & S

February 2015

November 2014
Piero Stefano
Response from Piero Stefano:

Thanks Mariana! Piero

November 2014

November 2014
Piero Stefano
Response from Piero Stefano:

Unfortunately there were problems with Mrs. Babic and her husband. On their arrival they enjoyed the apartment and for the first night everything was fine. Then the second night came new guests in the adjoining apartment, they was noisy. This has never happened at Casa Naaj, as demonstrated by the reviews received over the years. Unfortunately, once it can happen and when Mrs. Babic has placed the problem immediately was our commitment to inform these neighbors, so that subsequent nights the problem was no longer presented. At this problem Mrs. Babic added that about the mosquitoes. Pointing out that at the Caribbean the problem of mosquitoes is everywhere, however, as is our custom, we immediately worked to resolve this issue by providing free to Mrs. Babic 20 tablets with 4 electrical appliances, 1 room spray, 1 body spray and 1 electric appliance for mosquito during 30 days. This problem was solved. Then Mrs. Babic has raised the issue of towels: normally we give to our guests 2 body towels, 2 hand towels and 2 beach towels, but we have immediately solved the problem, giving her 4 large towels more. But to make matters worse, Ms. Babic then presented yet another problem, about the terrace door left open during the cleaning. We tried to explain to Mrs. Babic that the door is left open to get air into the apartment and then it is closed at the end of the cleaning, but she would not listen to reason. When the next morning we again spoke with Mrs. Babic, she replied with a smile saying everything was better. Then suddenly on the afternoon we received an email in which Mrs. Babic told us that he had left the apartment to go to another place. For us, this behavior was totally unfair and incomprehensible, because we would have preferred that she was told in person and not via a message. Unfortunately this did not happen and the biggest disappointment for us was the realization that there have not been appreciated all the efforts we have made to make her stay as comfortable as possible.

November 2014

September 2014

March 2014

January 2014

November 2013
Piero Stefano
Response from Piero Stefano:

Thanks Pat, many thanks! :)

November 2013

This host has 27 reviews for other properties.

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About the Host, Piero Stefano

Piero Stefano
Playa del Carmen, Quintana Roo, Mexico
Member since June 2011
Response rate: 100% (last 10 contacts)
Response time: within an hour
Trust

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