Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean3 recent guests have said that this home was sparkling clean.
Con un estilo peculiar y moderno, usted le encantará esta habitación. Es totalmente independiente y con todas las comodidades necesarias para hacer de su estancia una experiencia agradable.
Siganos @hostalmarquezdeliz y en Tripadvisor.
Laptop friendly workspace
2 single beds
Not suitable for pets
No parties or events
Check-in time is flexible
Check out by 1PM
So the flat is about 15 minutes drive from Old Havana. The room is pretty much okay, besides the fact that it's quite dark. There is no window in the bathroom, so although there is ventilation, it gets really stuffy inside. Sometimes you have to fill up manually the water tank of…
Response from Antonio:
Dear Vince, thank you very much for your comment. Do not worry, We'll keep it in mind for improvements. But first, let me clarify several things: 1- In Airbnb clearly says that we are located in the Vedado, which is for Cubans the center of Havana and also a beautiful and more quiet neigborhood. However, you are right, old Havana is about 10 minutes away. 2- If you as a guest have any problem in your room, as you may have noticed, we are located on the first floor and at your complete disposal 24h to solve any inconvenience such as the 'filling manually the water tank'. Unfortunately, the only way that we have of knowing these details is if you communicate it to us. 3- You also probably saw that in your room there was kind of a guide / manual, right? As you can clearly see on it, our exchange rate for dollars is 1 to 0.90 not 0.80! which is better than the bank's. The euro is 1 x 1 given its instability. However, it is an extra service that we offer in case you need it in a especific moment! It is not our goal to devote ourselves to money exchange. 4- The theme TAXI is also very relative, and if you payed any atention on how they work in Cuba, you might've noticed that there is not a fixed price and that everything is negotiable and varies depending on distances and depending on the driver itself. Which is also explained in the guide that you had in your room. There are two options for them to have paid less: The first could've been that were closer to where the taxi route began/finished than you. The second one could've been that they negotiated better with the taxi driver. Our goal as hosts is to help our clients as much as we can and provide them with all kinds of services that they may request, but dont expect us to enter into negotiations with taxi drivers so that you pay less than what they normally request for a ride, that's up to you! Again, this is not our main goal as a host, its just an extra service. In general I can say that it is very sad that you left with such a bad opinion of our house. I am only going to give you one advice for your next Aibnb experience and it is to improve communication with your hosts if you have the possibility, there are things that can be solved by talking. In our case you could have done it, since we are only 1 minute from you, while on other airbnbs you do not even get to personally meet your host. Best regards.
Languages: English, Español, Português
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.