Entire home/apt
3 Guests
1 Bedroom
1 Bed

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$29
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About this listing

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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Enjoy the panoramic view of Chiang Mai from your bed. Or simply laze in bed and watch TV.


The Space
Bed type: Real Bed
Property type: Apartment
Accommodates: 3
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 2:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $9 / night after 2 guests
Security Deposit: $118
Weekly Price: $296 /week
Monthly Price: $982 /month
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
1 night minimum stay

Relax in the living room with a very comfortable couch, TV and great view of the city.

25 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

February 2015

February 2015
Gideon
Response from Gideon:

Dear Shae,

This is an unfair review written out of spite and I need to set things right because it is unfair to my team who had worked very hard at ensuring that all our guests including you have a very comfortable place to stay while they visit Chiang Mai. And I also feel the need to warn other hosts of what we went through. ///

First of all, our apartment is nothing like you described. In any case, you have seen photos of it here before you booked. Also, when you were shown the apartment, you were beaming and commenting how nice it was. Your reaction changed when my colleague who was giving you a tour of the condo reminded you that electricity is not included in the room price. This, by the way, is very clearly stated in our House Rules but you obviously missed reading it. You were angry and started verbally abusing my colleague, calling her a liar among other names. And threatening to write a review that will completely ruined our reputation on Airbnb. The poor girl was reduced to tears from your scolding. I just want to state that your behaviour was totally unnecessary since it is not her fault that you didn’t read the description and your outburst of temper caused great distress to my young colleague. ///

After much explanation, you calmed down. For the rest of your stay, our team took very good care of you. When you asked for an extra blanket, I personally delivered it to you. When you asked for an extra keycard, we went through a lot of trouble to duplicate an extra keycard. All we wanted was to ensure that you have good memories of this place. ///

Your review came as no surprise since you did threaten to completely ruined our reputation on Airbnb. But it will not stop us from always giving our 100% to provide a pleasant stay for all our future guests. However I owe it to my team to speak up for them as they have put in a lot of effort to ensure you have a great stay. And I also need to share my experience with other hosts.

February 2015

December 2014
Gideon
Response from Gideon:

Jared, it was nice hosting you. Come back and visit us soon! :)

December 2014

September 2014
Gideon
Response from Gideon:

Dear Baris,

Thank you for your feedback.
I would like to respond to this review as we feel that it might be a tad unfair to me and my team who have put in quite a bit of effort to receive guests and service the apartments.

Although we are not smack in middle of the city centre, the apartment is also not as far away it's made out to be. The apartment is in a nice, local neighborhood about 15mins away from the main/old city, which was stated clearly in our listing.

Also, to clarify, it was actually the apartment you had booked, perhaps you meant that it was not what you had expected? I just wanted to clarify that in case it was mistaken that we had given you the wrong apartment, my staff did not give you the wrong one.

We acknowledge that cleanliness is important, and we apologize for any distress caused. However, we're surprised to hear about this feedback as we have seldom received comments about this - we would have gladly sent someone to clean the place for you again, if you had told us during your stay that it didn't meet your expectations.

For your information, there has since been various improvements made to the housekeeping and repair procedures, plus creature comfort details for the apartments.

Regarding the WIFI, there has not been many complaints about it from our guests so far. However, we understand and will note your feedback on the inconsistency of the network and speak with the service provider about it.

As for the dogs and chickens/or roosters rather, I apologize but we don't own these animals, they belong to other locals living in the community and neighborhood. Unfortunately we're unable to control the natural tendencies of a rooster to crow at sunrise. As a traveller, I do hope that you understand that this is Thailand, and part of the charm of being in Chiang Mai and near nature, and not in a concrete jungle. I'm sorry that you did not find it so. Even in New York or Mumbai, you will hear massive traffic sounds early in the morning as well... just not roosters or chickens.

We take all feedback seriously and we thank you for the opportunity to clarify our position on this. We will be continuing to improve the standard of all the apartments and rooms under ZAK, and we would like to assure our future guests of a good experience.

Thanks, regards

September 2014

July 2014

June 2014

This host has 158 reviews for other properties.

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About the Host, Gideon

Gideon
Singapore
Member since September 2012
Response rate: 92% (past 30 days)
Response time: within an hour

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