For your private feedback recommending: I would recommend to provide some general instructions on arrival like "it works here like this, we can cook you meal, just ask us".
As mentioned in the description of our B&B we mention there is a home-cooking restaurant so we don't ask the guests if they want a meal because this is like pushing them to have a meal.
About the ants we saw them as well they probably liked the cool place and so we cleaned it out , there is no spiderweb to see at all in the lamp(s) and they can't enter it because it are closed units ( plafondieres) unfortunate it is not possible to place a picture of the units to show.
We don't see any bugs and have no idea where to look at them i am 100% sure the room was as clean as anything possible! maybe the bugs where there when you did your laundry in the was basin with we saw and let you go on with it however it is not allowed we have a cheap laundry service for our guests.
We would like you to tell us when you where here so we could take action now it is not possible to check it sorry to find it out this way it surprised us, we where very nice to you and did not even charge for the extra half day you stayed in the room.
We think this is an unfair review we have no change to verify your claim except for the ants and that we solved when we refilled the fridge.
Max & Lha