Jillian

Villa Indigo*Stunning View*W/SUV

Entire home/apt
6 Guests
3 Bedrooms
4 Beds
$125
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

*Please respond with Codeword for a more favorable response* This is a gorgeous 3 bedroom 2 bath Villa located steps from the ferry dock. A wide open floorplan with ocean views. A large rooftop patio offers stunning views of the Caribbean.

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Reading/Sleeping Nook

Reading/Sleeping Nook


The Space
Property type: House
Bedrooms: 3
Bathrooms: 2
Beds: 4
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $15 / night after 2 guests
Cleaning Fee: $55
Security Deposit: $250
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
View from the living room looking back towards the kitchen

View from the living room looking back towards the kitchen

53 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015

April 2015

April 2015

April 2015

March 2015

March 2015
Jillian
Response from Jillian:

I am so glad you enjoyed Villa Indigo and Vieques. It's a truly special place.

I thought I would address the Jeep issue. From day one of the booking process I have made clear that i offer a beach Jeep. In fact I make sure you provide me with a codeword prior to booking so that I know you understand this. You booked knowing you would get a 2001 Jeep Cherokee, so I don't know how you possibly expected a 2015 Wrangler. If you want a 2015 wrangler I am happy to direct you to the appropriate vendor. The O2 sensor in this Jeep does throw the check engine light on occasion, but this is part of driving a privately rented Beach Jeep on a remote tropical island. I did offer to fill the tire with air myself, but you opted to handle it yourself.

March 2015

March 2015
Jillian
Response from Jillian:

Hi Mary -

Im sorry you had problems and I'll do my best to address all of them. I'm certain the washing machine was a user error because we do all our laundry for every turnover without any problems and I've never had a complaint from guests about this.

As for the Jeep, our listing is very clear that we rent out 2001 Beach Jeeps. They aren't perfect, they all have quirks, but they're great for our rough roads and beaches. By asking for a codeword and communicating through the booking process we strive to make sure our guests understand this BEFORE they make any payments. I'm not sure where you missed all of this in the booking process since I have numerous emails from you. When you checked in we made you aware of the check engine light and our puerto rican proverb "if the check engine light isn't on, theres a problem" Thats right, the humidity and salty air messes with O2 sensors on older cars and it throws off the check engine light.

As for the headlights, we also told you when you checked in that on this particular Jeep the regular headlight are turned on pushing on the highbeam. It's a wiring issue in a a older island Jeep. Maybe you weren't paying attention, or maybe this information was relayed to another member of your group. I'm not sure, but I'm confident that all these little quirks were addressed so that you wouldn't have to worry.

The cheapest rental car on Vieques from a rental company starts at $64 and those are ALWAYS sold out. We try to make these Jeep exclusively available to our guests so that they don't have to deal with finding a available car, deposits and holds on your credit card. I give every guest the option to rent elsewhere because I know these beach Jeeps aren't for everyone.

March 2015

This host has 48 reviews for other properties.

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About the Host, Jillian

Jillian
Vieques, Puerto Rico
Member since August 2011
Response rate: 100% (past 30 days)
Response time: within an hour

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