Private room
2 Guests
1 Bed
$72
Per Night
Per Month
Subtotal Total
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About This Listing

A cozy room with shared bathroom in a typical village house in the center of Hautvillers - the village of Dom Perignon! I am specialized in Champagne and can help you organize your trip to make the most of this beautiful region.

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Lovely room in Hautvillers

The Space
Bed type: Real Bed
Property type: House
Accommodates: 2
Bedrooms: 1
Bathrooms: 1
Beds: 1
Pet Owner: Dog(s)

Amenities

Prices
Extra people: No Charge
Cancellation: Flexible

Description

House Rules

Availability
1 night minimum stay
Lovely room in Hautvillers

20 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
August 2014

August 2014
Caroline
Response from Caroline:

Barry and Amanda stayed at my house at a very difficult personal time as the night of their arrival I broke up with my long term partner. Before their arrival I received a lot of messages asking for information on the region which I sent out duly. They were not happy to pay for a guided visit and tasting (including the Champagne) but instead visited one of the Houses I had recommended which I had no problems with. Communication had been great and I had received an ETA, however Barry and Amanda arrived an hour earlier than expected and I was still at work. I asked them to wait 30 minutes in the local café as I needed to lock up and I sensed they did not like this.

I had changed the the bed linen, cleaned the room, and the bathroom the day before they arrived. In fact when Barry and Amanda arrived the bucket and mop where still near the door as it had been raining heavily and I had mopped again at lunchtime to clean the paws my dog had left behind.

Barry immediately went into the upstairs bathroom,which is normally private - which did not suit me at all as I had a leak in the toilet, and almost went into my room. I would like to state that I rent a room with the use of a shared bathroom, which is not state of the art or design - the house is old which is part of its charm - but the bathroom is clean. Barry and Amanda also had access to all the amenities (shampoo, conditioner, shower gel, etc) which they used as I found bottles all over the bath as they left.

Even though I left a neutral review as I only saw Barry and Amanda for a short while I found Barry was quite arrogant and haughty - as if he knew everything better. He mentioned several times he was a host at AIRBNB and I think he meant by this that I should be at his call and beckon. From making reservations everywhere to the refund which I had offered.

I always provide a very good breakfast and I had gone to the bakery to collect the pastries and bread but arrived 30 minutes later than agreed as I had a big break down in the car and did not want to walk into the house showing all my problems as I felt it was not appropriate. However Barry and Amanda had left - in fact they left at 8.15 according to my neighbour. They had access to coffee and tea - as I had shown them the night before, and juice, milk and yoghurt (in the fridge).

However, when I contacted them to apologize and offer a refund of €10 for the breakfast Barry replied that breakfast on the highway had costed them €22 which I refunded even if it is very much over the top. This demand for more money (1/3 of the room price to be precise), the fact that I was expected to call and set up multiple appointments, haughty comments about my knowledge of the region and even the wifi set up as well as this review stating clear lies makes me wonder if Barry and Amanda should opt for a type of shared accommodation - they would have done better either staying in a hotel or a self contained apartment/ unit - however in the latter case they would not have had breakfast either....

August 2014

August 2014

July 2014

July 2014

July 2014

June 2014

About the Host, Caroline

Caroline
Hautvillers, Champagne-Ardenne, France
Member since March 2012
Response rate: 100% (past 90 days)
Response time: within an hour
Trust

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