Thank you, Kartar for your constructive feedback. Such feed backs makes us improve ourselves. Our continuous en devour is to exceed the expectations of our Guests.
Yes, you are right all the places in Hills which are situated little away form din and bustle of main cities are not easily approachable knowing which we provide pickup and drop in our small car from a convenient nearby place and request guests to park their bigger cars at these nearby place. Actually being slightly away from the city center in midst of a pine and Cedar grove is our specialty.
Surely ours is a Homestay and not a hotel. We like to provide a homely atmosphere and give youngsters a feel of homecoming yet a place to unwind freely.
We always inform the guest that ours is a bed and breakfast place hence we generally not provide food. It is only for guests convenience we cook and provide homely food on their request. As we don't stock material the food can not be as cheap as Dhabas but we try to keep it as reasonable as possible.
We provide minimum facility in washroom and kitchen to avoid wastage but we provide everything on demand.
The cottage is furnished for 4 persons only. We provide extra beddings only on guests request. In case of Kartar and group we had informed them in advance the layout. Also informed them regarding solution of privacy issue. We had kept a one bedroom suite with a bathroom for 3 persons separately as per Kartar's request knowing very well that bachelors don't understand the issues of privacy for Married Couple. However even on our repeated request they did not even see the accommodation and stayed together as their own choice. They wanted to stay together knowing very well that one more accommodation with one bedroom with an extra bedding, a living room, a kitchenette and a bathroom has been kept reserved for them. They told us that they want to stay together as it was their annul reunion.
As far as price we have tried to keep it competitive to such accommodation in nearby places. Surely the price is not high comparing the area of the Duplex being 1800 sq feet.
However we will look into all the aspects pointed out in Kartar's review and try to improve as much as possible. We will try to exceed their experience if they return to us anytime in future.