Private room
2 Guests
2 Beds
$60
Per Night
Per Month
Subtotal Total
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About This Listing

The Surf Ranch is Nicaragua`s first and only action sports resort, featuring Nicaragua`s largest skateboard park, jungle paintball course, tower drop into a huge inflatable airbag, world class restaurant & bar, swimming pool & swim up bar.

Contact Host

Pool

Pool


The Space
Property type: Other
Accommodates: 2
Bedrooms: 1
Bathrooms: 1
Beds: 2
Check In: 2:00 PM
Check Out: 10:00 AM
Pet Owner: Dog(s)

Amenities

Prices
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
Pool & Swim Up Bar

Pool & Swim Up Bar

9 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

March 2015
Lucas
Response from Lucas:

Ivania

Thank you for choosing the Surf Ranch Hotel & Resort as your place to stay in San Juan Del Sur, Nicaragua. It looks like you arrived on the same day you made the reservation, but regardless, the reservation is updated in the system instantly. However the receptionist you dealt with was very new, and has not been trained on what to do in this situation. All she needed to do was refresh the page. I am sorry you had to have this experience upon check in, as we spend a lot of resources training the front staff and making the check in process flawless. This issue has since been fixed, and we hope to see you back again soon.

Thank you.

March 2015

March 2015
Lucas
Response from Lucas:

Herschel

Thank you for staying with us. Yes, there are many insects here in Nicaragua. They do tend to get in if you have the doors open, etc... However our deluxe units tend to have less insects getting in as the sliding screen doors are more sealed.

Our bar and restaurant are open until 11pm. I hope to see you back again soon.

Thanks Herschel.

March 2015

January 2015
Lucas
Response from Lucas:

Brian, thank you for staying with us, we are glad to have you. Yes the standard rooms do get hot at night, this time of the year. However the villas do not, neither do the deluxe condos as they have a/c. This year we will be adding screen windows above the doors, and also a/c and hot water in all of the standard rooms to fix this problem asap.

The rock climbing wall and airbag are available anytime of the day, however we need to keep the airbag un inflated and ropes on rock wall tucked away at top while not in use. Guests just need to go to reception to sign up for these activities. But good idea, I will tell our bar staff as well to promote these activities more, so guests have a better idea, that these activities are actually waiting to be used.

Thank you for your advice, I will apply it immediately. Thank you Brian.

January 2015

January 2015
Lucas
Response from Lucas:

Thank you for staying with us, I am glad you enjoyed the Surf Ranch!

January 2015

December 2014

November 2014
Lucas
Response from Lucas:

Bruno, thank you for staying with us. It was great to meet you and I am glad you had a great time. Please let me know when you return, and I will be more than happy to get you a returning customer discount. Thanks Bruno.

November 2014

This host has 1 review for other properties.

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About the Host, Lucas

Lucas
San Juan del Sur, Rivas, Nicaragua
Member since March 2011
Response rate: 100% (last 10 contacts)
Response time: within an hour
Trust
  • Lucas
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