Luxury apartment in Playacar Phase II
The Accommodations are
Master Bedroom with1 Queen Size Bed and bathroom with walk in closet
Second Bedroom with 1 Queen Size bed and complete bathroom
Third Bedroom with 1 Queen Size bed and an extra Queen bed.
The Amenities are:
Full Equiped Kitchen
Dinning Room for 6 people in the terrace
3 Full Bathrooms
4 big pools in the common area
2 Jacuzzi in the living area
Laundry room with washer & dryer
A / C on each (website hidden) with cable
Private Internet Wi-Fi in the apartment and in all the common area
BUSINESS CENTER WITH COMPUTERS AND INTERNET INCLUDED
LOUNGE AREA FOR SMALL REUNIONS WITH FRIENDS
The apartment is located at few minutes walking and in a very luxury condominium in Playacar Phase II.
Shuttle transportation from / to the airport, Tours to Tulum, Xel-ha, Xcaret, the Riviera Maya and Chef Service can be offered 1,2 or 3 times a day with an extra charge. *Ask for more information.
The apartment was beautiful. And the rooftop patio was amazing. Such a nice way to spend a vacation.
thought the experience was great!! roberto and rodrigo were so kind and helpful.
thanks!! it was a great trip!
The place was exactly as expected, and we expected it to be very nice from what we saw and read.....plenty of space and having three bathrooms was.....well it was awesome.
Outside of the place itself, Roberto and Rodrigo could not have been more helpful and were readily available for anything we needed....can't say enough about their help and service.
As for the additional electric charge....it's more than worth it and isn't that much. In the end, each person paid a little more than $1 per day to basically have the A/C running most of the time, if not all the time....maybe we're spoiled, but that's a pretty easy call.
Lastly, the location of the condo is amazing. I've been coming to Playa for years, and this part of town has really picked up. Outside of being really close to the beach, which is nice, the number of really nice bars and restaurants within a block or two of this condo was (email hidden)cluding the market right around the corner.
I would highly recommend this place and am fairly certain we'll be staying here again.
Thanks again guys.
Booking with Roberto was fairly easy. He follow up in timely manner. answered all my questions. We booked this condo on Jan 5-11, 2014. We were promised that it was a good location near to the beach and that's exactly what we found. They were even nice enough to let us have 2 extra ppl that decided to stay with us in the condo w a penalty fee of $100 per person. Which didn't bother me because I thought that was fair. More people more mess and needed more things. We communicated mostly through emails when I was in Playa del Carmen, and they do respond quickly. They said we went over our electricity allowance a little but they waved the fee. Here are some of the problems we encountered in this condo. First day there, all 3 of the toilets weren't working. They sent someone right away and fixed the toilets, but they are those very old toilets that you're not supposed to put toilet paper in. The flush was horrible since you literally have to wait a few mins in between flush. We basically used the toilet to urinate and nothing else. most of the time they just get clogged up so bad. Kitchen were not stocked for 6. They were maybe for 3 people. small pots and pans. We paid for the extra people but what we found in the condo was only enough pillows and blankets for 5. I've emailed a couple of times and finally got the additional pillows and 1 SHEET! No blankets. we went to the 5th and bought some small ones because by now I knew they weren't going to provide us w any additional things. Move on to the showers, the shower heads splatter water everywhere. Got water stay on for 5 mins and cold for several hrs. Most of us had to take cold showers after the first person use the shower. Then there was a leakage on one of the switch light. Which I thought was very dangerous as it's leaking near the electricity current. Notified them this but they disregard our warning saying that the rain caused it. still rain or no rain...this is dangerous. Noises, it was impossible to sleep the first few days. Walls and windows seriously was like nonexist. Our neighbor played techno up until 3 am. Then u can hear fights broke out below our condo. everyday we would drag in so much sand because the showers outside the condo wasn't working. constantly sweeping the floor to keep it clean inside the condo. So the day before we check out, I had to email Roberto to make sure we can checkout at 3pm as promised to us the week before our trip. If I didn't check they would have kicked us out at 11 w no notice. we had to book extra activities just to get away from the condo. We liked the service but the condo almost ruined our trip. We were disappointed.
Amazing loacation, clean and quite. Definitely recommend!
Roberto and Rodrigo are VERY supportive since the first contact. They answered all questions very quickly, they supported us to arrange taxis, to arrange trip to cities nearby, they provided as per our request a person to clean the house every day during our stay.
The house is really nice and just like we see in the pictures. The location is very good, a walking distance to the good places at Playa.
The accustic of the house is not very good as we can hear noise from other rooms all over the house. The wifi is not available in all the house (just a matter pf changing the router location).
There is washing and drieral machine but it would be better to have more towels and linens available.
Overall it is a very nice house we were a group of 8 young people and we all loved it.
We recommend it and we thank Roberto and Rodrigo for all the good support.
Beatriz we were so happy to have you in the apartment and thanks for the observations, we will work in it, the acoustic is like that because the apartment is big, next time you come you can choose between the different extra services that we offer like tours to Xel-ha and Xcaret, or the Tulum ruins as well as private chef and grocery packages.
Have a great 2014 and we will be waiting for you next time!
The reservation was canceled 5 days before arrival. This is an automated posting.
The penthouse condo was great. 6 of us stayed there for 2 nights and had a great time. We utilized the rooftop pool almost the entire time we were there. The place is on a quiet corner off 5th avenue. It was a bit hard to find but Roberto called me back quickly and met us at a pizza spot we were at nearby. We did run the AC almost the entire time we were there and went $27US over our power limit. Overall I would recommend this spot to any group trying to go out and have fun in a great location in Playa. This may not be the best spot for a family with small children as it can get slippery and has many stairs.
Hola Rodrigo y Roberto... Muchas gracias por las mejores vacaciones, se portaron increíble con nosotras; siempre pendientes d q todo este perfecto. Mi abuelita paso lindisimo realmente le gusto Playa del Carmen y todo lo q visitamos... Son los mejores anfitriones, nos ayudaron con los tours, movilización, con todo lo q les pedimos siempre a tiempo.
El departamento es hermoso, tiene todo lo necesario; la terraza con piscina lo mejor, realmente lo disfrutamos. Si bien es cierto q la electricidad se cobra aparte, el costo es muy bajo en comparación al hermoso departamento. Esta súper bien ubicado cerca de todo. Caminando podíamos hacer todo, ir a la playa, compras, buenos restaurantes, en fin todo esta cerca y no se oye nada de ruido; perfecto también para descansar.
Nos trataron como en casa... Les estoy extrañando jajaja.
Seguro q volveré a visitarles... Hay tantos lugares para ver q me falto tiempo y ya planificare unas nuevas (website hidden)ídense mucho. Besitos
The condo is perfectly located (quiet yet within a 5min walk to the beach and 5ta avenida).
Rodrigo gave us great tips for local restaurants.
The condo is big and extremely convenient and clean. Perfect for a family or a group of friends.
This is a really nice getaway.
I would strongly recommend it.