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SUPERB! Apt.Camden Town sleeps 7-8

Entire home/apt
8 Guests
2 Bedrooms
2 Beds

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$189
Per Night
Per Month

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About this listing

Edit Summary

With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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Fantastic diner


The Space
Property type: Apartment
Bedrooms: 2
Bathrooms: 1
Beds: 2
Check In: 3:00 PM
Check Out: 10:00 AM

Amenities

Prices
Extra people: $40 / night after 5 guests
Cleaning Fee: $111
Security Deposit: $238
Weekly Price: $1502 /week
Monthly Price: $8059 /month
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
2 nights minimum stay

Dining table

12 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
September 2014

June 2014
Marco
Response from Marco:

As rule of thumb we only respond to reviews of guests who stayed in our flat; this guest did not stay in our flat.

However in order to protect future hosts from bullying and derogatory travelers we feel obliged to give a thorough description of our experience with Ms Rachel Kozupsky and her friends.

During the enquiry process: our minimum stay during the period they enquired is 4 days and we exceptionally granted them a shorter stay. Once those guests were ready to book we did tell them that we can offer a 10 am early

check in instead of 3pm for a small charge of £25. Those guests insisted to have that small fee removed; that is not possible as we need to pay our staff for their extra work; as a result they cancelled their booking request; the day after they made another booking request which we accepted.

24 hours before their arrival they informed us they would check in around 8:30-9am, which is just impossible since our previous guests need to do their check out at 10am. They have been extremely pushy and simply ignored our conditions.

On arrival: they arrived at the flat earlier than the 10am early check in time; they wrongly assumed that the flat was double booked. Obviously our normal check out time is at 10am; if travelers show up before the check-in time it is very likely that they might find the previous guests' luggage. Their bullying attitude and derogatory manners towards our staff were unacceptable; therefore we did not want those guests in our flat and were relieved to see them leaving.

After their booking: we have kindly accepted to refund the total amount of their stay. As per our policy there s no refund for guest who cancel a week prior their arrival; we could have rented the flat to other guests; we incurred a loss of income in a very busy period for us. We have not held any of this money's guest. However this guest demanded that we also refund them Airbnb's commission - we cannot refund money we have not received. Then those guests submitted an inappropriate review.

Our apartment only has good reviews and satisfied guests. The flat is exactly like the pictures on the website as per our reviews. We do not accept anyone bullying our staff and showing derogatory manners. We do not understand those guests' behaviours, and wish they will demonstrate better attitude and behaviour in the future. We found their behaviour unacceptable, their comment unreasonable, we won't be able to recommend them to our partners in London and the rest of Europe.

June 2014

January 2014

December 2013

November 2013

November 2013

September 2013
Marco
Response from Marco:

Shauna,

We are glad to see you enjoyed your stay in Camden and that the flat was suitable for all your needs.
Camden Town is vibrant, dynamic, multicultural and alternative. Diversity of architectures and options are a must in London’s 4th most visited area! The flat is actually located on the quite part of Camden, perfect for those who are looking for a calm and safe place right next to the busiest streets and roads of Camden.

Hope to see you soon.

Best,
Marco and team

September 2013

This host has 15 reviews for other properties.

View Other Reviews

About the Host, Marco

Marco
London, United Kingdom
Member since March 2012
Response rate: 100% (past 30 days)
Response time: within a few hours

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