Thank you for you review. We are NOT SCAMMERS! The apartment we have listed is exactly as it appears in the listing. The Alden is a hotel condo. You stayed in our condo. The benefits that all our guests enjoy because it is a condo hotel is 24 hour security, 24 video security, front desk, luggage storage, pool, vending machines, ATM machine, and the ability to book tours around Miami. Plus the room has wi-fi, HBO, and Showtime.
The door. We used to have an electronic lock, but all the guest complained because they did not like that other people had the code. The door is a regular standard door knob with a regular lock. It is secure.
The apartment is not shady and we cannot control who is staying in other units and what kind of noise they make. Remember this is a condo hotel on Miami Beach were people come to for vacation, beach, partying, and of course to have sex. The neighborhood you stayed in is VERY safe and has many luxury five star hotels, cafes, bars, and restaurants. You were one block from the beach!
As far as us not meeting you in person, we left the door open as a courtesy so you could arrive at your convenience. You kept changing your arrival time. We are working professionals and not a hotel or hotel staff. We cannot always accomodate meeting every guest in person.
Funny thing is, you never complained once while you were here. We would have been more than happy to discuss your "issues" in person. In hindsight, we wish we never accepted your reservation from the beginning based on your difficult and weird questions about Miami Beach and the neighborhood.