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Mel Ville Serviced Apartment 3 BHK FF Pearl

Mel Ville Serviced Apartment 3 BHK FF Pearl

8 guests
3 bedrooms
3 beds
3 baths
8 guests
3 bedrooms
3 beds
3 baths

Mel Ville is a Ground plus 3 story building installed with an elevator.
Mel Ville's location is prime, albeit tucked
in a quiet residential neighborhood in the heart of Pondy

We operate serviced apartments, based on a home stay concept,
hence do not prefer to be confused with and compared to a hotel accommodation.
Mehak and I occupy the 2nd floor which makes us on site resident hosts, hence we remain on call at all hours. (godly & ungodly)
We strive to make your pleasant stay, Pleasanter !

Amenities
Elevator
Free parking on premises
Wifi
Kitchen
Cable TV
Iron
Sleeping arrangements
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Bedroom 3
1 double bed
Common spaces
2 floor mattresses
House Rules
No parties or events
Check-in is anytime after 12PM (noon)
Check out by 10AM
Self check-in with front desk/doorperson
Cancellations
Accessibility
Elevator

10 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Divya User Profile
October 2017
A great experience living at Mel-Ville(Airbnb) for 3 nights. A place full of warmth with warm hosts, who made our stay not only comfortable but enjoyable too. Spic and span apartment with a good layout with a beautiful common area besides decently furnished bed rooms provided gre…

Jille User Profile
February 2016
This apartment was easy to find and in a good location in Pondicherry, within walking distance to the beach, shops, and restaurants. The main drawback, however, is that there are no real mattresses. I've never seen anything like them; they look like mattresses but don't have any …
Anup User Profile
Response from Anup:
Guests are surely entitled to their viewpoints and rightly so. I welcome and respect all comments / feedback - negative included - from my valued guests. Here is my honest attempt to politely refute a charge ( about a demand for extra payment ) as also to clarify ( for the benefit of my prospective guests ) some of the issues raised. I surmise that lack of clarity on the listing has been the cause of some of the grouses raised. To that end, I undertake to make appropriate amendments to ensure that relevant and pertinent information is highlighted and not relegated to fine print. As responsible and concerned hosts, we sincerely apologize for the two uncomfortable and sleepless nights you were subject to at Mel Ville. I admit that the mattresses are not the typical soft. springy and foamy ones that you may be habituated to, but ( believe it or not ) these were purchased post consultation with an orthopedic doctor who recommended firm mattresses that support the spine and helps alleviate or avoid back pain. (One side of the mattress is layered with rubberized coir, while the other has inches of foam ) Had you mentioned your discomfort to the housekeeping staff or to the resident hostess Mehak, we could have flipped the mattress over. That alone could have provided the 'give' that would have made a huge difference to your comfort level. We have had scores of guests over the last couple of years but this is the first instance reported - of a mattress malfunction - that we have come across. We truly regret the inconvenience caused to you. The futon which occupied the pride of place in living room could not stand the vagaries of some new year partying revelers. Alas, It had served its term and had to be condemned. However, the same was immediately replaced with a sleek new three piece set. Yes, I haven't got around to updating the images on the listing, the fault is mine and I hope you will excuse such minor transgressions on my part. The listing clearly states that WiFi facility can be arranged at nominal charges. The matter was mutually discussed on the phone, the charges were agreed upon and a dedicated WiFi dongle was plugged in the apartment within 90 minutes of the request being made. Fyi, the data plan on the dongle was consumed in full at the time of check out. House keeping staff typically operate between 10:30 and 12:30 hrs and post lunch between 14:00 and 16:00 hrs. Guests are free to request house keeping services at times that suit their convenience. We tend to be flexible on that front. Yes, we do request any one member in the group to provide a photo id for guest registration purposes. It is quite a common and normal practice, ( and mandatory in some establishments ) verification by Airbnb notwithstanding. As explained earlier, the request for a photo identity was not not to cross verify your bonafide, but purely for in house records. A formality of sorts if you wish. A few services like dish washing and laundry that can be availed but are not included in the rental tariff are particularly stated ( emphasized ) during the briefing at check in. ( The same is also clearly mentioned on the listing in "Detailed Description" under "Guest Resources" Since yours was a large group and the check in of both apartments was handled simultaneously by Mehak (alone, in the absence of domestic staff) she may have inadvertently skipped mentioning the extra charges applicable. But since none of the extra services were called for, there is no question of any demand for a fee being made. As hosts there is no intent on our part to fleece our guests or subject them to unpleasant surprises, rest assured. Simply put - Its not who we are ! Team Mel Ville appreciates your patience and effort in posting a review and offering your view points. Regards, Mehak and Anup
February 2016

Jubilee User Profile
December 2017
Anup and Mehak are outstanding hosts. Mehak's home cooked food is the best ever had (wish we stayed in every meal). The premises is immaculate and extremely clean. Anup was most helpful in every way, even parking our car for us on occasions, driving us to local shops, organizin…

Swati User Profile
August 2017
Great location, very well maintained property and the best part are the hosts!! Anything we needed Anup and Mehak were always there. One of us feel sick and they made all possible arrangements for her care including making special food. It felt we were visiting family not staying…

Tanvi User Profile
June 2017
Our stay at Pearl was delightful. Anup and Mehak were wonderful host, they helped us to run all our errands even at a short notice. Mel ville is comfortable, clean, centrally located to commute with the city and resourceful with all the optimum amenities. Food was also good. I hi…

Abhijit User Profile
October 2016
Anup and Mehek were exceptionally good host taking care whole- heartedly to the minute detail.They can even teach a lesson or two to the more renowned names in the service sector on hospitality.Both of them are thorough proffessional in delivering their services.

Shantanu User Profile
September 2016
Coming to Pondicherry for the first time as a group of 6 friends, our stay at Melville was the best we could have hoped for. From the point of check in to check out, the hosts were extremely hospitable and helpful throughout. The central location of the property is not the only e…

Hosted by Anup

Puducherry, IndiaJoined in May 2014
Anup User Profile
33 Reviews
1 Reference
Verified
Anup is a SuperhostSuperhost are experienced, highly rated hosts who are commited to providing great stays for guests.
Mel Ville is a Ground plus three story building. We have on offer on the ground & first floor, two full fledged 3 BHK apartments to let out to the discerning traveler. A Penthouse Suite Apartment with an exclusive terrace & sun deck is available on the top - third - floor. The…
Languages: English, Hindi
Response rate: 100%
Response time: within an hour
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