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Living room with TV Living room to balcony
Entire apartment

City central easy access hub, 100m2

Van User Profile
Van

City central easy access hub, 100m2

10 guests
2 bedrooms
6 beds
1.5 baths
10 guests
2 bedrooms
6 beds
1.5 baths
HOME HIGHLIGHTS
Great check-in experience95% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean12 recent guests have said that this home was sparkling clean.
Great location90% of recent guests gave this home’s location a 5-star rating.

100m2 in the center of the city with high noise isolated new building.
4 minutes walk to central hub connection (bus, train, to airport).

Quick access to shopping/banking/office nearby, the lake is at 10-12 minutes walk, 12-15 minutes walk to UN (4 min by bus), same for WTO, English Garden. Some shops (at 5 minutes walk) open 7/7 365 days a year until midnight.

Modern furniture/equipment, WiFi, 7.1 HomeCinema, Hi speed internet.
Air exchange system in each room, with ventilators in summer.

Amenities

Wifi
Kitchen
Elevator
Dryer
Cable TV
Laptop friendly workspace

Sleeping arrangements

Bedroom 1
1 king bed
Bedroom 2
1 queen bed, 1 single bed
Common spaces
1 sofa bed, 2 air mattresses, 1 crib

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 11AM

Accessibility

Step-free access to the home’s entrance
Wide doorway to the home’s entrance

Availability

229 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Keyonna User Profile
Keyonna
July 2018
Great space and great host! Very convenient location!
Van User Profile
Response from Van:
Happy to here that the space was helpful to make your visit of Geneva comfortable. Thanks again!
July 2018
Lindsey User Profile
Lindsey
July 2018
Van's place is in a great location near the train station and Lake Geneva. There is a free train ticket from the airport and it is only one stop away on the train. He was very responsive when I locked my passport inside. The apartment was very clean and he provided everything …
Van User Profile
Response from Van:
Many thanks for your review Lindsey, and glad that the flat contributes to make your visit of Geneva great:)
July 2018
Norma User Profile
Norma
June 2018
Van is excellent communicator. We were close to a small lovely park that had an open air concert In the evening. Although apt is close to city center it is also next to the train station and quite noisy, without air conditioning.
Van User Profile
Response from Van:
Thanks for your review rating 2*, the worse ever among 235 reviews, very surprising comparing with most of reviews with 5* or 4*. Furthermore, our superhost status reached for 1st July has just been destroyed with your very low rating. While we do not really care about it, as trust from our guests is more important, but maybe it is at your satisfaction to see it and rate wrongly to hosts? What is more surprising is that we wrote in many emails asking you to contact us if any need or issue could occured, but you prefered to stay silence and wrote so in stead of asking us! Usually I don't want to reply with a long text, but your rating drives me to explain. AC) You complain about no AC but you knew the flat does not have it before you booked, did you? Have you read the flat description before booking? Its description states no AC, but fans. (FYI: have you ever seen a flat (not a hotel) in Switzerland with AC? Me never, even this could be possible. You have relatives in CH, did they have AC at their home? I guest no! At the time the flat was constructing, I requested to install AC but the constructor was against for better air/humidity sealing: Switzerland could be hot about 1 month per year normally, most of time fans are sufficient. Did you book it expecting that all flats in Switzerland has AC?) A) Your Amenities rating of 2/5 means 40% matched and 60% missing. The description also states which amenities the flat has, did you read it? We provide bedlinen, shampoo, shower gel, towels, ironing, whole set of kitchening, what else would you need for that 60% missing? For sure we can't provide body lotion, indoor pool, nightclub, spa, breakfast buffet or ... like in 5* hotel though (what else a 5* hotel room has? I have not seen further with many years stayed in 5* during my work). Your statement "Owner had his own product in bathroom as if he had just left for the night" is completely false, are you aware of your saying? Did you find ANY personal material, "own product", even a single clothe or ... or anything apart objects aiming for guests only? The flat has ONLY bedlinen, kitchen and cleaning equipements, TV, Wifi, furnitures, ALL THOSE ARE FOR THE GUESTS. Was it because you find big shampoo flacons instead of mini flacons as in hotel? We provide shampoo/gel in 250ml flacons, and of course we will not renew them everytime as with the case of small flacons in hotel, do you mean we should throw away these flacons even they are 10% used then provide only new shampoo flacons each day? We don't see anything of our personnal things there, those flacons induce you to say that are our personal objects and so you value it as 2? By the way, even if (in case of) we would let our personnal objects there, you are still misleading the concept of Airbnb: this is a home/room sharing system, meaning the owner could live there and free it for a night or some days. Although we do not live there but in another canton, and while this flat is FULLY DEDICATED TO GUESTS, if some objects will be left there it should not be considered as a problem, no? You expect to have towels in the bathroom but our solution is to keep them out of dust in the closet (like at home, and this is the idea of Airbnb too, will you at home each day put some towels in the bathroom for your family members?) and then indicate in the guide for the guest where the towels are. That way is our choice due to reason that we have sereral sets/types or towels and not only 1 unique type as in hotel, so we let the guests choosing their prefered ones (some guests prefer using their onw too). What else the flat is missing or changing from the flat description or amnenities or anything else that makes you rate the flat with Accuracy/Amenities at 2 meaning 40% true and 60% missing or false? L) Concerning the location, while your location rating is 3 because of trains, are you aware before booking that the flat is just near the train station before you decide and choose this location? It is true that to avoid the noise, you need to close the windows: it has a sealing system and if it is not correclty close, then you might hear the train. V) While your value rating of 1 which is 20%, do you think you could find a big hotel room, or even among Airbnb offers, in city center (not on a campagne) with such big 100m2 and price? This flat rate is less than 50% of the price you said you are ready to pay to stay in a good hotel, I checked the room at the lake side hotel for the price you mentioned, its room has only 30m2 though. If you don't need flat facilities such as kitchen with more space more rooms and are ready to spend double (or quadruple if with 1 extra room) price, or else, then effectively you are choosing the wrong system, you should stay in hotel, you should not book with Airbnb as you did then. In overall, your review is for me not quite helping, neither to other guests nor to me as host. We try to provide the best environment for the guests but your review is discouraging, we still do not understand which amenities to provide more, how to be more accurate, nor ... how to change the location? What it is surprising is you have not contacted us even when we wrote several times reminding to contact us at once if something wrong or not at your happiness. By the end, with my explaination, do you think you have rated Accuracy 2, Amenities 2, Cleanliness 2, Location 3, Value 1, Overall 2 correctly?
June 2018
Aykut User Profile
Aykut
June 2018
Great apartment at a great location. Van is very responsive and provides very detailed information about everything. Definitely recommend.
Craig User Profile
Craig
June 2018
Geneva is fairly expensive so the value was actually pretty good. It was very close to the train station. Literally 3 to 4 minute walk away. That was very convenient. The neighborhood is not the best and the apartment is very close to the train tracks. Loud at night.The host Van …
Van User Profile
Response from Van:
Thanks Craig for taking your time to review. However I am worrying and sorry for the issue you have with the noise, you should contact me at once to check. I wonder if you have closed the windows (with double glass isolation) correctly, as I remind with photo in my PDF guide on how to close the Swiss windows? Were the windows open or slightly open (there was a windomode ? Most of guests, as in other reviews, didn't find noisy though, so probably there is an issue during your stay that I didn't get the information then which I am going to investigate what happened that day.
June 2018
John User Profile
John
June 2018
Great hospitality from the host, and great detailed instructions on how to navigate the flat ans Geneva.
Charles User Profile
Charles
May 2018
Great location near the train station and quick access to all the downtown nightspots and restaurants. Fantastic apartment. Would definitely book again.
Van User Profile
Response from Van:
Many thanks Charles for your visit and taking your time to review :)
May 2018

Hosted by Van

Geneva, SwitzerlandJoined in July 2015
Van User Profile
241 Reviews
Same as you, I like to travel, having been in more than 20 countries, and it will be more, so I will need your hosting as well, like to be as both guest and host :) I speak English auch Deutsch Français aussi Tiếng Việt cũng được But you can also write (not speak :D)…
Response rate: 100%
Response time: within an hour
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