Great check-in experience
90% of recent guests gave this home’s check-in process a 5-star rating.
17 recent guests have said that this home was sparkling clean.
Hannes is a Superhost
Superhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Fully equipped apartment. Perfect located for people who love hiking, mountain biking, cycling, cross country skiing or ski touring. You will find sauna, steam bath and relaxation area. The perfect place for people seeking a peaceful time.
Laptop friendly workspace
1 queen bed
Not safe or suitable for children (0-12) and pets
No smoking, parties, or events
Check-in is anytime after 2PM and check out by 9AM
Step-free access to the home’s entrance
Wide doorway to the home’s entrance
The place was nice. Unfortunately, the location of the hotel was distant from any eateries and train stations. The host was helpful.
Response from Hannes:
Unfortunately Sydney and her boyfriend were completely unorganized. Normally we pickup all guest using public transportation at the train or bus station. But Sydney didn't mentioned neither the time of arrival nor that they travel by bus. Sydney tried to contact me by phone shortly before arrival, but her phone didn't work. Restaurants and the bus station are at 700m from our house, so not that far away. Furthermore we offer a free pickup service within the village.
Check out was at 9 00
Response from Hannes:
Probably Oleg was not happy with the check-out time (about we clearly inform within the listing information) because he had two young children. This two children were not anncounced during the reservation process. Next time i really recommend to book an apartment that suits your needs better and to inform hosts about the real number of guests.
Hannes is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Languages: Deutsch, English, Italiano
Response rate: 100%
Response time: within an hour
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