Attn: Toronto 2015 Pan Am & Parapan American Games
3 bedroom bsmnt Apt at Bloor and Lansdowne Subway
Just finished renos - a cozy semi-furnished apartment in the basement of a house.
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This rental looked like it should be a great rental - good price, good facilities and a reasonable location close to the metro. Unfortunately renters had been in and only left 4 days previously, the place has still not be cleaned when we arrived. ( the owner did arrive and do a l…
Response from Gtaw:
Sorry, You requested an early check in at 10am which was granted for no charge. I did tell you that the place would be cleaned later in the afternoon and we cleaned the place thoroughly as I told you around 2pm on your check in date (the correct check in time) and changed the sheets. The next day you communicated that one bedroom out of the three needed new sheets - so we purchased and dropped off a new sheet set for you. You didn't open it and we found it untouched as you left. so not sure why you would request a refund after everything was communicated to you accurately. the listing states its semi-furnished and so it is. This is described as a newly renovated cozy three bedroom semi-furnished apt available in downtown toronto for under $70 per night!! Its the middle of summer and 30 degrees here in toronto, so not sure why you would describe the place as "freezing". not sure what your expectations were but the place is very accurately described and unfortunate that your expectations were different. See the communication history - we responded to you on all your requests. Wish you all the best.
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